Marketing on Google and its Impact on Internet Users in Kinshasa


Authors : Christian Makoso Vangu

Volume/Issue : Volume 10 - 2025, Issue 9 - September


Google Scholar : https://tinyurl.com/yj9v986k

Scribd : https://tinyurl.com/34c44mk5

DOI : https://doi.org/10.38124/ijisrt/25sep212

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Abstract : This article examines the impact of marketing on Google among internet users in Kinshasa. In a context where internet access is steadily increasing and search engines are becoming essential tools for information, Google plays a central role in consumers’ decision-making processes. Digital marketing—through paid advertising and organic search engine optimization (SEO)—deeply influences online behavior. In Kinshasa, a city facing various socio-economic challenges, these strategies enable local businesses to increase their visibility, facilitate access to products and services, and shape consumer perceptions. The study highlights the effects of these marketing actions on users’ choices, their perception of brands, and their loyalty. The findings reveal a strong influence of targeted marketing, particularly on purchasing habits, the way information is consumed, and digital engagement. Moreover, studies have shown that African internet users rapidly adopt digital tools when they perceive direct benefits, especially in terms of time-saving and access to information (Aker & Mbiti, 2010). Google marketing benefits from this trend to reach an increasingly connected audience. In addition, trust in search results plays a crucial role in the perception of online brands (Pan et al., 2007). In Kinshasa, where companies often seek to overcome a lack of traditional visibility, ranking on Google is a strategic alternative. Finally, consumer engagement on digital platforms can be strengthened through targeted and contextualized communication, confirming the importance of localized digital marketing (Chaffey & Ellis-Chadwick, 2019).

Keywords : Google Marketing, Digital Impact, Internet User Behavior.

References :

  1. Aker, J. C., & Blumenstock, J. (2015). The Economics of Digital Technology in Africa. The Oxford Handbook of Africa and Economics, Oxford University Press.
  2. Aker, J. C., & Mbiti, I. M. (2010). Mobile phones and economic development in Africa. Journal of Economic Perspectives, 24(3), 207–232.
  3. Aker, J. C., & Mbiti, I. M. (2010). Mobile phones and economic development in Africa. Journal of Economic Perspectives, 24(3), 207–232.
  4. Chaffey, D., & Ellis-Chadwick, F. (2019). Digital Marketing (7th ed.). Pearson Education.
  5. Chaffey, D., & Ellis-Chadwick, F. (2019). Digital Marketing (7th ed.). Pearson Education.
  6. Clifton, B. (2012). Advanced Web Metrics with Google Analytics (3rd ed.). Wiley
  7. Fishkin, R., & Høgenhaven, T. (2013). Inbound Marketing and SEO: Insights from the Moz Blog. Wiley.Ledford, J. L. (2015). SEO: Search Engine Optimization Bible. Wiley.
  8. Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: Moving from Traditional to Digital. Wiley.
  9. Pan, B., Hembrooke, H., Joachims, T., Lorigo, L., Gay, G., & Granka, L. (2007). In Google we trust: Users’ decisions on rank, position, and relevance. Journal of Computer-Mediated Communication, 12(3), 801–823.
  10. Pew Research Center. (2021). Internet Use in Emerging and Developing Countries.
  11. Think with Google. (2023). Digital trends in emerging markets.
  12. Union Internationale des Télécommunications (UIT). (2022). Statistiques de la connectivité numérique.

This article examines the impact of marketing on Google among internet users in Kinshasa. In a context where internet access is steadily increasing and search engines are becoming essential tools for information, Google plays a central role in consumers’ decision-making processes. Digital marketing—through paid advertising and organic search engine optimization (SEO)—deeply influences online behavior. In Kinshasa, a city facing various socio-economic challenges, these strategies enable local businesses to increase their visibility, facilitate access to products and services, and shape consumer perceptions. The study highlights the effects of these marketing actions on users’ choices, their perception of brands, and their loyalty. The findings reveal a strong influence of targeted marketing, particularly on purchasing habits, the way information is consumed, and digital engagement. Moreover, studies have shown that African internet users rapidly adopt digital tools when they perceive direct benefits, especially in terms of time-saving and access to information (Aker & Mbiti, 2010). Google marketing benefits from this trend to reach an increasingly connected audience. In addition, trust in search results plays a crucial role in the perception of online brands (Pan et al., 2007). In Kinshasa, where companies often seek to overcome a lack of traditional visibility, ranking on Google is a strategic alternative. Finally, consumer engagement on digital platforms can be strengthened through targeted and contextualized communication, confirming the importance of localized digital marketing (Chaffey & Ellis-Chadwick, 2019).

Keywords : Google Marketing, Digital Impact, Internet User Behavior.

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Paper Submission Last Date
31 - December - 2025

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