Mobile Banking and Financial Performance of Commercial Banks: A Case Study of Selected Commercial Banks in Uganda


Authors : STEVEN AINEBYONA; ABAS RUTARO

Volume/Issue : Volume 7 - 2022, Issue 10 - October

Google Scholar : https://bit.ly/3IIfn9N

Scribd : https://bit.ly/3UcUMkw

DOI : https://doi.org/10.5281/zenodo.7299480

The study concentrated on assessing the relationship between Mobile Banking and Financial Performance of the selected Commercial banks in Uganda. This was attained through assessing the relationship between mobile transaction volumes, mobile banking products, mobile banking technological investment and financial performance. This study undertaken a quantitative and non-experimental research, co-relational, cross-sectional and survey design. The target population was 120 employees and managers of three selected commercial banks that include Equity Bank, DFCU and Centenary bank from where a sample size of 92 respondents was sampled based on Morgan and Krejcie table as given by Amin, (2005) in fulfillment of attaining the research objectives of the study. Results showed that there is a significan

Keywords : Mobile Transaction Volumes, Mobile Banking Products, Technological Investment and Financial Performance.

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