Authors :
Lightness Japhet Elia; Longinus Rutasitara
Volume/Issue :
Volume 10 - 2025, Issue 9 - September
Google Scholar :
https://tinyurl.com/42frfn5v
Scribd :
https://tinyurl.com/yunhndna
DOI :
https://doi.org/10.38124/ijisrt/25sep137
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Note : Google Scholar may take 30 to 40 days to display the article.
Abstract :
This study investigates the effect of supervisory relationships on enhancing employees’ teamwork in the public
sector, focusing on the Morogoro Municipal Council, Tanzania. It examines how supervisors influence team dynamics,
support mechanisms, and collaborative efficiency among public servants. A mixed-methods approach under a pragmatist
research philosophy was employed, using a convergent design. Data were collected from 172 respondents selected through
probability (simple random) and non-probability (purposive) sampling. Quantitative data were gathered using structured
questionnaires, while qualitative insights were obtained through interviews. The findings revealed that supervisory
relationships play a pivotal role in fostering effective teamwork and service delivery. While respondents generally reported
positive supervisory practices, gaps were identified in goal setting, conflict resolution, and role clarity. The study
recommends capacity-building programs for supervisors, with emphasis on conflict mediation, participatory goal setting,
and communication skills. Strengthening supervisory practices can improve team collaboration, service delivery, and overall
organizational performance.
Keywords :
Supervisory Relationships, Teamwork, Public Sector, Employee Performance, Transformational Leadership.
References :
- Bella, K. M. J. (2023). Exploring the impact of workplace relationships and employee job satisfaction. International Journal of Scientific Research in Modern Science and Technology, 2(8), 55-62.
- Burns, J.M. (1978). Leadership. New York: Harper & Row.
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, and mixed methods approaches (5th ed.). SAGE Publications.
- Haas, M., & Mortensen, M. (2016). The secrets of great teamwork. Harvard Business Review, 94(6), 70-76.
- Judge, T.A., & Piccolo, R.F. (2004). Transformational and transactional leadership: A meta-analytic test. Journal of Applied Psychology,89(5),755–768.
- Mwakasangula, E., & Mwita, K. M. (2021). Relationship between Leadership Styles and Job Satisfaction in Tanzania Public Sector. Journal of Contemporary Research in Social Sciences, 3(4), 78-86.
- Shier, M. L., Turpin, A., Nicholas, D., & Graham, J. R. (2021).
- Supervisor–worker relationship dynamics for workplace violence prevention in public sector human service organizations. Human Service Organizations: Management, Leadership & Governance, 45(2), 109-124.
- Suknunan, S., & Bhana, A. (2022).
- Influence of employee-manager relationship on employee performance and productivity. Problems and Perspectives in Management,20(3).
- Yuki, G. (2013). Leadership in Organizations. 8th Ed. Pearson Education.
This study investigates the effect of supervisory relationships on enhancing employees’ teamwork in the public
sector, focusing on the Morogoro Municipal Council, Tanzania. It examines how supervisors influence team dynamics,
support mechanisms, and collaborative efficiency among public servants. A mixed-methods approach under a pragmatist
research philosophy was employed, using a convergent design. Data were collected from 172 respondents selected through
probability (simple random) and non-probability (purposive) sampling. Quantitative data were gathered using structured
questionnaires, while qualitative insights were obtained through interviews. The findings revealed that supervisory
relationships play a pivotal role in fostering effective teamwork and service delivery. While respondents generally reported
positive supervisory practices, gaps were identified in goal setting, conflict resolution, and role clarity. The study
recommends capacity-building programs for supervisors, with emphasis on conflict mediation, participatory goal setting,
and communication skills. Strengthening supervisory practices can improve team collaboration, service delivery, and overall
organizational performance.
Keywords :
Supervisory Relationships, Teamwork, Public Sector, Employee Performance, Transformational Leadership.