Operation Management in an Aero-Service Industry


Authors : Vidhya S.

Volume/Issue : Volume 10 - 2025, Issue 2 - February


Google Scholar : https://tinyurl.com/9snxapm5

Scribd : https://tinyurl.com/5xx64eu9

DOI : https://doi.org/10.5281/zenodo.14944949


Abstract : Operations management plays a critical role in the aerospace engineering service industry, where precision, safety, and efficiency are paramount. This paper explores the key operations management processes applied within the sector, focusing on supply chain management, inventory control, production scheduling, quality assurance, and risk management. With the high complexity of aerospace products and the need for strict regulatory compliance, efficient operations management ensures that projects meet rigorous safety standards and deadlines. The paper further examines the challenges faced by the industry, including global supply chain disruptions, technological advancements, and the balancing act between cost-efficiency and innovation. Through case studies of leading aerospace companies, such as Boeing and Airbus, the paper highlights best practices and offers recommendations for improving operations management in the aerospace engineering services field. Overall, the research emphasizes how strategic operations management enhances operational excellence, drives innovation, and fosters competitiveness in this high-stakes industry.

Keywords : Operations Management, Aerospace Engineering, Operational Efficiency, Cost Control, Resource Optimization, Process Optimization.

References :

  1. Chase, R.B., Jacobs, F.R., & Aquilano, N.J. (2006). Operations Management for Competitive Advantage. McGraw-Hill/Irwin.
  2. Heizer, J., & Render, B. (2014). Operations Management: Sustainability and Supply Chain Management (11th ed.). Pearson Education.
  3. Pereira, R., & Pacheco, R. (2014). "Operations Management in Aerospace Industry: A Case Study of an Aircraft Manufacturer." International Journal of Engineering Research & Technology, 3(5), 1039-1045.
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  5. McKinsey & Company (2019). "Digital Transformation in Aerospace and Defense: Opportunities and Challenges." McKinsey & Company Report.
  6. Aerospace Industries Association (AIA) (2020). Aerospace and Defense Industry Outlook 2020. AIA.
  7. Boeing (2021). Boeing Annual Report 2021: Operational Excellence in Aerospace. Boeing.
  8. Harris, J. (2017). "Quality Management in Aerospace Manufacturing." Aerospace Manufacturing and Design Journal, 11(3), 22-28.
  9. Barros, R., & Silva, F. (2015). "Lean Manufacturing and its Impact on Aerospace Industry Operations." International Journal of Operations and Production Management, 35(6), 982-998.
  10. Kozak, P., & Balasevic, T. (2018). "Risk Management in Aerospace Industry Operations." Journal of Aerospace Technology and Management, 10(2), 1-13.
  11. Accenture (2021). "Driving Operational Excellence: The Role of Digital Transformation in Aerospace Manufacturing." Accenture Report.
  12. Airbus (2020). Annual Report 2020: Building the Future of Aerospace. Airbus.

Operations management plays a critical role in the aerospace engineering service industry, where precision, safety, and efficiency are paramount. This paper explores the key operations management processes applied within the sector, focusing on supply chain management, inventory control, production scheduling, quality assurance, and risk management. With the high complexity of aerospace products and the need for strict regulatory compliance, efficient operations management ensures that projects meet rigorous safety standards and deadlines. The paper further examines the challenges faced by the industry, including global supply chain disruptions, technological advancements, and the balancing act between cost-efficiency and innovation. Through case studies of leading aerospace companies, such as Boeing and Airbus, the paper highlights best practices and offers recommendations for improving operations management in the aerospace engineering services field. Overall, the research emphasizes how strategic operations management enhances operational excellence, drives innovation, and fosters competitiveness in this high-stakes industry.

Keywords : Operations Management, Aerospace Engineering, Operational Efficiency, Cost Control, Resource Optimization, Process Optimization.

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