Perception of Adoption of Technologies in Modern Policing: A Case Study in Mati City


Authors : Corvera, Felix JR. M; Ampong, Donita Grace O.; Flores, Jalyn Rose G.; Josol, Roselle G.

Volume/Issue : Volume 10 - 2025, Issue 9 - September


Google Scholar : https://tinyurl.com/3r3k6m52

Scribd : https://tinyurl.com/3csz5pxw

DOI : https://doi.org/10.38124/ijisrt/25sep273

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Note : Google Scholar may take 30 to 40 days to display the article.


Abstract : Jalyn Rose G. Flores, Donita Grace O. Ampong, Roselle G. Josol, Faculty of Criminal Justice Education, Barangay Dahican, 8200 City of Mati, Davao Oriental, Philippines, November 2024, The Perception of Adoption of Technologies in Modern Policing: A Case Study in Mati City. This study aimed to determine perceptions towards adopting technologies in Mati City, focusing on the perspective of police officers. The study analyzed data collected through surveys and structured questionnaires to assess various domains of perceived utility, privacy and ethical concerns, risk perception, and organizational support and infrastructure. The study revealed a positive reception towards technology adoption among 100 police officers in the Davao Oriental Police Provincial Office (DOPPO), recognizing the benefits for law enforcement. The respondents perceived modern technologies as useful in the organization and recognized the privacy and ethical issues associated with operations, the technicalities and malfunctions of using these technologies, and the organizational support of the social system. The study underscored the critical role that organization plays, including prime advocates for adequate training, resources, and leadership, in fostering successful technology adoption. Addressing these concerns and engaging in comprehensive technology training programs within the police force to facilitate efficiency and foster a culture of positive perceptions of innovations in modern policing, are crucial for successful technology implementation and enhancing officer acceptance. The analysis of the indicators across demographic profiles revealed that there is no significant difference in whether these domains were analyzed with age, gender, rank, length of service, and ethnicity which failed to reject the null hypothesis. This indicates that perceptions towards technologies integrated into modern policing are seen as universally beneficial and necessary for the PNP officers regardless of their demographic backgrounds.

Keywords : Perception of Adoption of Technologies, Modern Policing, Police Officers, Case Study, City of Mat.

References :

  1. Adams, I. (2018). Police Body-Worn Cameras: Effects on Officers' Burnout. https://journals.sagepub.com/doi/10.1177/1098611118783987
  2. Apostolakis, K. C., Dimitriou, N., Margetis, G., Ntoa, S., Tzovaras, D., & Stephanidis, C. (2021). DARLENE–Improving situational awareness of European law enforcement agents through a combination of augmented reality and artificial intelligence solutions. Open Research Europe, 1.
  3. Ariel, B., Farrar, W. A., & Sutherland, A. (2015). The effect of police body-worn cameras on use of force and citizens’ complaints against the police: A randomized controlled trial. Journal of quantitative criminology, 31, 509-535.
  4. Butler, R. (2023). The future of law enforcement rests in its technology investment. Thomson Reuters Institute. https://www.thomsonreuters.com/en-us/posts/government/future-of-law-enforcement-technology/
  5. Bradford, B., Yesberg, J. A., Jackson, J., and Dawson, P., (2020). Live Facial Recognition: Trust and Legitimacy as Predictors of Public Support for Police Use of New Technology, The British Journal of Criminology, 60, 6, 1502–1522, https://doi.org/10.1093/bjc/azaa032
  6. Brey, P. (2017). Ethics of Emerging Technologies. In S. O. Hansson (Ed.), Methods for the Ethics of Technology. Rowman and Littlefield International.
  7. Cell, P. M. (2019). .“The Role of Policy in the Use of New Technologies,” President’s Message, Police Chief 86, no. 4: 5-6.
  8. Chakraborty, M., & Al Rashdi, S. (2018). Venkatesh et al.'s Unified Theory of Acceptance and Use of Technology (UTAUT)(2003). In Technology adoption and social issues: Concepts, methodologies, tools, and applications (pp. 1657-1674). IGI Global.
  9. Chan, J. (2001). Technological Game: How Information Technology is Transforming Police Practice. Criminal Justice: The International Journal of Policy and Practice, 1(2), 139–159.
  10. Davis, F. D. (1989). Technology acceptance model: TAM. Al-Suqri, MN, Al-Aufi, AS: Information Seeking Behavior and Technology Adoption, 205, 219.
  11. Denison, G. (2024). Ethical considerations in research: Best Practices and Examples/ Prolific. Prolific. https://www.prolific.com/resources/ethical-considerations-in-research-best-practices-and-examples-
  12. Enago Academy (2023). Ethical Considerations in Research/ Types & Examples. Enago Academy. https://www.enago.com/academy/what-are-the-ethical-considerations-in-research-design/
  13. Ernst, S., Veen, H. T., Kop, N. (2021), Technological innovation in a police organization: Lessons learned from the National Police of the Netherlands, Policing: A Journal of Policy and Practice, Volume 15, Issue 3, September 2021, Pages 1818–1831, https://doi.org/10.1093/police/paab003
  14. Escalona, J. (2020). E-Policing in the PNP Laoag City Police Station: Case Study. International Journal of Innovative Science and Research Technology, ISSN No:-2456-2165.
  15. Ferreira, J. J., Fernandes, C. I., Rammal, H. G., & Veiga, P. M. (2021). Wearable technology and consumer interaction: A systematic review and research agenda. Computers in human behavior, 118, 106710.
  16. Fletcher, T. (2022). The biggest technology challenges facing police leaders- Police1. https://www.police1.com/chiefs-sheriffs/articles/the-biggest-technology-challenges-facing-police-leaders-7QFimpOSEgJZRQyx/
  17. Garrick, D. (2017). "Report: SDPD Body Cameras Reducing Misconduct, Aggressive Use of Force," sandiegotribune.com.
  18. Ghafoori, A., Gupta, M., Merhi, M. I., Gupta, S., & Shore, A. P. (2024). Toward the role of organizational culture in data-driven digital transformation. International Journal of Production Economics, 271, 109205.
  19. Giambattista, A., L'Angiocola, E., Gironi, C., & Di Lucchio, L. (2023). Designing for Better Care in Nursing Homes: Improving Staff Experience through a Smart Caregiver-Oriented Wearable System. The International Journal of Design in Society, 17(2), 71.
  20. Goetschel, M., & Peha, J. M. (2017). Police perceptions of body-worn cameras. American journal of criminal justice, 42, 698-726.
  21. Goodison, S. E., Barnum, J. D., Vermeer, M. J., Woods, D., Sitar, S. I., Shelton, S. R., & Jackson, B. A. (2020). Wearable Sensor Technology and Potential Uses Within Law Enforcement.
  22. Greenhalgh, T., Wherton, J., Papoutsi, C., Lynch, J., Hughes, G., Hinder, S., ... & Shaw, S. (2017). Beyond adoption: a new framework for theorizing and evaluating nonadoption, abandonment, and challenges to the scale-up, spread, and sustainability of health and care technologies. Journal of medical Internet research, 19(11), e8775.
  23. Healey, K., & Stephens, N. (2017). Augmenting justice: Google glass, body cameras, and the politics of wearable technology. Journal of Information, Communication and Ethics in Society, 15(4), 370-384.
  24. Hendrix, J. A., Taniguchi, T., Strom, K. J., Aagaard, B. & Johnson, N. (2019) Strategic policing philosophy and the acquisition of technology: findings from a nationally representative survey of law enforcement, Policing and Society, 29, 6, 727-743, DOI: 10.1080/10439463.2017.1322966
  25. Ho, M. T., Mantello, P., & Ho, M. T. (2023). An analytical framework for studying attitude towards emotional AI: The three-pronged approach. MethodsX, 102149.
  26. Hoevers, M. (2021). The potential of augmented reality glasses in the practice of street policing: an experimental study among dutch (mounted) police officers (Master's thesis, University of Twente).
  27. Hu, Q., Dinev, T., Hart, P., & Cooke, D. (2019). Managing employee compliance with information security policies: The critical role of top management and organizational culture. Decision Sciences, 43(4), 615-660.
  28. Huh-Yoo, J., & Rader, E. (2020). It's the Wild, Wild West: Lessons Learned from IRB Members' Risk Perceptions Toward Digital Research Data. Proceedings of the ACM on Human-Computer Interaction, 4(CSCW1), 1-22.
  29. Karkazis, K., & Fishman, J. R. (2017). Tracking US professional athletes: The ethics of biometric technologies. The American Journal of Bioethics, 17(1), 45-60.
  30. Koper, C. S., Lum, C., & Hibdon, J. (2015). The uses and impacts of mobile computing technology in hot spots policing. Evaluation Review, 39,6, 587– 624.
  31. Kraft, R. A. (2024). Policing in the Age of AI: Promises, Challenges, and Ethical Considerations. Kraft Elder Law. https://kraftelderlaw.com/policing-in-the-age-of-ai-promises-challenges-and-ethical-considerations
  32. Lee, J., Yoo, C. W., Wang, J., & Rao, H. R. (2023). Use of Body Worn Camera (BWC) In Gray Scenarios: A Law Enforcement Officers’ Perspective. European Journal of Information Systems, 1-20.
  33. Lippert, R. K., & Newell, B. C. (2016). Debate introduction: the privacy and surveillance implications of police body cameras. Surveillance & society, 14(1), 113-116.
  34. Lum, C., Koper, C. S., & Willis, J. (2017). Understanding the limits of technology’s impact on police effectiveness. Police quarterly, 20(2), 135-163.
  35. Lum, C. (2010). Technology and Mythology of Progress in American Law Enforcement. Science Progress.
  36. Manila Bulletin (2024). New PNP chief ready to embrace technology for a safer Philippines. Manila Bulletin. https://mb.com.ph/2024/4/2/new-pnp-chief-ready-to-embrace-technology-for-a-safer-philippines
  37. Miller, R. L. (2015). Rogers' innovation diffusion theory (1962, 1995). In Information seeking behavior and technology adoption: Theories and trends (pp. 261-274). IGI Global.
  38. Miller, L. et al. (2014). "Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned," policeforum.org.
  39. Moreno, V., Cavazotte, F., & Alves, I. (2017). Explaining university students’ effective use of e‐learning platforms. British Journal of Educational Technology, 48(4), 995-1009.
  40. Nardi, P. M. (2018). Doing survey research: A guide to quantitative methods. Routledge.
  41. National Economic and Development Authority Regional Office XI (2023). Davao Regional Development Report 2023. Outcome 1: Quality of Life of People Safeguarded from Criminality (page 196-204).
  42. Newell, B. C. (2021). Police visibility: Privacy, surveillance, and the false promise of body-worn cameras. Univ of California Press.
  43. Nzai, S. K., & Makokha, K. (2024). Security Governance and Law Enforcement by the National Police. Reviewed Journal of Social Science & Humanities, 5(1), 1-22.
  44. Ocean, L. (2019). Predictors of Organizational Police Body-Worn Camera Adoption (Doctoral dissertation, Capella University).
  45. OESTMO, S. (2024). Leveraging AI for Smarter Policing. SoundThinking. https://www.soundthinking.com/blog/leveraging-ai-for-smarter-policing
  46. Ometov, A., Shubina, V., Klus, L., Skibińska, J., Saafi, S., Pascacio, P., ... & Lohan, E. S. (2021). A survey on wearable technology: History, state-of-the-art and current challenges. Computer Networks, 193, 108074.
  47. O'Connell, G (2022). This New Law Enforcement Technology May Help Attract New Recruits Article. Brother Mobile Solutions. https://brothermobilesolutions.com/insights/article/law-enforcement-technology-attracts-new-recruits/
  48. Rasmussen, D. (2024). Make Police Reporting Easier. Tylertech. https://www.tylertech.com/resources/blog-articles/make-police-reporting-easier
  49. Renukappa, S., Mudiyi, P., Suresh, S., Abdalla, W., & Subbarao, C. (2022). Evaluation of challenges for adoption of smart healthcare strategies. Smart health, 26, 100330.
  50. Roberts, D. J. (2014). Developing Effective Policies to Govern the Use of Technology in Law Enforcement. Working with BJA NTTAC. https://bjatta.bja.ojp.gov/media/blog/developing-effective-policies-govern-use-technology-law-enforcement
  51. Rogers, T. (2024). Technology Innovations Benefit Law Enforcement Officer. https://www.officer.com/command-hq/technology-innovations-benefit-law-enforcement
  52. Santelli, J., Haerizadeh, S., McGovern, T., & Unicef. (2017). Inclusion with protection: obtaining informed consent when conducting research with adolescents.
  53. Sesay, A., Ramirez, R., & Oh, O. O. (2017). Digital transformation in police work: A sociomaterial perspective on police body worn cameras (BWC).
  54. Stonelake, C. (2024). Police use of AI: A Force for good or a public threat? https://eviden.com/insights/blogs/police-use-of-ai-a-force-for-good-or-a-public-threat
  55. Taylor, E. (2018). "Lights, Camera, Redaction... Police Body-Worn Cameras: Autonomy, Discretion and Accountability," queensu.ca, 2016 Reporters Committee for the Freedom of the Press, "Access to Police Body-Worn Camera Video," rcfp.org.
  56. Tolentino, A. J. (2024). Yamsuan prods PNP to expand digital crime reporting system. https://politiko.com.ph/2024/10/30/yamsuan-prods-pnp-to-expand-digital-crime-reporting-system/politiko-lokal/
  57. White, M. (2014). “Police Officer Body-Worn Cameras: Assesing the Evidence. National Institute of Corrections | National Institute of Corrections. https://nicic.gov/
  58. Willis, J. J. (2022). “Culture eats strategy for breakfast”: An in‐depth examination of police officer perceptions of body‐worn camera implementation and their relationship to policy, supervision, and training. Criminology & Public Policy, 21(3), 713-737.
  59. Xinhuanet, (2019). “Philippines sets up all-female police station in male-dominated. http://www.xinhuanet.com/english/2019-09/23/c_138415531.htm
  60. Yin, R. K. (2018). Case study research and applications (Vol. 6). Thousand Oaks, CA: Sage.
  61. Zeng, J., Lai, J., & Liu, X. (2022). How servant leadership motivates young university teachers’ workplace well-being: The role of occupational commitment and risk perception. Frontiers in psychology, 13, 996497.

Jalyn Rose G. Flores, Donita Grace O. Ampong, Roselle G. Josol, Faculty of Criminal Justice Education, Barangay Dahican, 8200 City of Mati, Davao Oriental, Philippines, November 2024, The Perception of Adoption of Technologies in Modern Policing: A Case Study in Mati City. This study aimed to determine perceptions towards adopting technologies in Mati City, focusing on the perspective of police officers. The study analyzed data collected through surveys and structured questionnaires to assess various domains of perceived utility, privacy and ethical concerns, risk perception, and organizational support and infrastructure. The study revealed a positive reception towards technology adoption among 100 police officers in the Davao Oriental Police Provincial Office (DOPPO), recognizing the benefits for law enforcement. The respondents perceived modern technologies as useful in the organization and recognized the privacy and ethical issues associated with operations, the technicalities and malfunctions of using these technologies, and the organizational support of the social system. The study underscored the critical role that organization plays, including prime advocates for adequate training, resources, and leadership, in fostering successful technology adoption. Addressing these concerns and engaging in comprehensive technology training programs within the police force to facilitate efficiency and foster a culture of positive perceptions of innovations in modern policing, are crucial for successful technology implementation and enhancing officer acceptance. The analysis of the indicators across demographic profiles revealed that there is no significant difference in whether these domains were analyzed with age, gender, rank, length of service, and ethnicity which failed to reject the null hypothesis. This indicates that perceptions towards technologies integrated into modern policing are seen as universally beneficial and necessary for the PNP officers regardless of their demographic backgrounds.

Keywords : Perception of Adoption of Technologies, Modern Policing, Police Officers, Case Study, City of Mat.

CALL FOR PAPERS


Paper Submission Last Date
31 - December - 2025

Video Explanation for Published paper

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe