Authors :
Suneetha Raghu; Dr. Raghu M N; Dr. (Prof.) Zeanath C J; Surendranatha. A
Volume/Issue :
Volume 10 - 2025, Issue 7 - July
Google Scholar :
https://tinyurl.com/msn55snb
Scribd :
https://tinyurl.com/24f3kcrc
DOI :
https://doi.org/10.38124/ijisrt/25jul456
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Abstract :
Introduction:
Understanding the kinds of dispensing errors that can arise and how they might happen is crucial. The term "Prevented
error" refers to an incident that, if it had not been prevented, may have resulted in such exposure. For instance, the wrong
medication might have been chosen for a patient during dispensing, but the error is discovered and fixed before the
medication is administered. No recent research has shown that a well-organized pharmacy also helps to prevent medication
errors when distributing medications in order to increase patient safety Main Aim is to redesigning pharmacy physical
layout is to create necessary work environment with proper identifiable storage space, resources for provide pharmaceutical
care. Objectives of the study is to identify the various reasons for dispensing errors, to Measure the impact of Drug
dispensing in decreasing errors and to Measure the Quality outcome in the Dispensing errors by comparing pre & post
Dispensing process.
Methodology:
A cross sectional study will be carried out in a Hospital setting pharmacy centre for 2 Months. All observations will be
recorded from 8 am to 4 pm on week days. At billing section, investigators evaluated all prescriptions before and after they
were billed to find out dispensing errors for 1 Month. Based on Hands on skill training to upgrade the knowledge, skill &
Good communication & post analysis will be made. The 5-point rating scale was used to examine pharmacy staff satisfaction
following implementation or after the pharmacy has been reorganized. Results: The study's findings on pharmacy
reorganisation in a hospital context show overwhelmingly favourable results, emphasising notable advancements in a
number of areas including staff satisfaction, workflow efficiency, and dispensing mistake rates. The survey data indicates
that the adjustments that were put into place have had a positive and significant effect on the working environment and the
general operations of the pharmacy.
Keywords :
Pharmacy Re-Organization, Dispensing Errors, Medication Errors, Patient Safety.
References :
- Barnes, J. M., Riedlinger, J. E., McCloskey, W. W., & Montagne, M. (1996). Barriers to compliance with OBRA'90 regulations in community pharmacies. The Annals of pharmacotherapy, 30(10), 1101–1105. https://doi.org/10.1177/106002809603001006
- Christensen, D. B., & Penna, P. M. (1995). Quality assessment and quality assurance of pharmacy services. Journal of Managed Care Pharmacy, 1(1), 40-51.
- Curtiss, F. R., Fry, R. N., & Avey, S. G. (2004). Framework for pharmacy services quality improvement-a bridge to cross the quality chasm. Journal of Managed Care Pharmacy, 10(1), 60-78.
- Dhital, R., Sakulwach, S., Robert, G., Vasilikou, C., & Sin, J. (2022). Systematic review on the effects of the physical and social aspects of community pharmacy spaces on service users and staff. Perspectives in public health, 142(2), 77–93. https://doi.org/10.1177/17579139221080608
- Hamedi, N., Williams, H., Bell, B., Loban, T., Antoniou, S., & Costa, F. A. (2017). Pharm. Care@ BLED Build-Lead-Engage–Disseminate. Int J Clin Pharm, 39, 601-626.
- Jordan, E. (2002). ‘Suitable and Remunerative Employment’: The Feminization of Hospital Dispensing in Late Nineteenth‐century England. Social history of medicine, 15(3), 429-456.
- Ferretti, M., Favalli, F., & Zangrandi, A. (2014). Impact of a logistic improvement in an hospital pharmacy: effects on the economics of a healthcare organization. International Journal of Engineering, Science and Technology, 6(3), 85-95.
- Nair, K. V. (1999). Improving the performance of pharmacy and therapeutic committees. University of Michigan.
- Palomäki, J. S. (2015). Effects of Enterprise Digital Assistants in medication dispensing operations: Case hospital pharmacy (Master's thesis).
- White paper on pharmacy technicians. (1996). American journal of health-system pharmacy : AJHP : official journal of the American Society of Health-System Pharmacists, 53(15), 1793–1796. https://doi.org/10.1093/ajhp/53.15.1793
- Wallace-Blair, C. (2009). Implementation of a new organizational structure in Northern Health's Pharmacy Department.
- Ramaswamy-Krishnarajan, J. (2002). Structural elements associated with the provision of phamaceutical care in community phamacy practice in Canada (Doctoral dissertation, University of British Columbia).
- Rothman, A. L. A. (2000). Interdisciplinary health care teams in ambulatory care: an organizational structural adaptation to environmental change. University of California, San Francisco.
- Rosas-Hernandez, L., Tlapa, D., Baez-Lopez, Y., Limon-Romero, J., Perez-Sanchez, A., Rosas-Hernandez, L. C., ... & BAEZ-LOPEZ, Y. (2021). Lean healthcare and DMAIC to improve the or supply process in a public hospital. DYNA Management, Enero-Diciembre, 9(1), 20.
- https://www.who.int/docs/default-source/medicines/ norms-and-standards/guidelines/distribution/trs961-annex8-fipwhoguidelinesgoodpharmacypractice.pdf
- https://www.mm3admin.co.za/documents/docmanager/0C43CA52-121E-4F58-B8F6-81F656F2FD17/000 57048.pdf
Introduction:
Understanding the kinds of dispensing errors that can arise and how they might happen is crucial. The term "Prevented
error" refers to an incident that, if it had not been prevented, may have resulted in such exposure. For instance, the wrong
medication might have been chosen for a patient during dispensing, but the error is discovered and fixed before the
medication is administered. No recent research has shown that a well-organized pharmacy also helps to prevent medication
errors when distributing medications in order to increase patient safety Main Aim is to redesigning pharmacy physical
layout is to create necessary work environment with proper identifiable storage space, resources for provide pharmaceutical
care. Objectives of the study is to identify the various reasons for dispensing errors, to Measure the impact of Drug
dispensing in decreasing errors and to Measure the Quality outcome in the Dispensing errors by comparing pre & post
Dispensing process.
Methodology:
A cross sectional study will be carried out in a Hospital setting pharmacy centre for 2 Months. All observations will be
recorded from 8 am to 4 pm on week days. At billing section, investigators evaluated all prescriptions before and after they
were billed to find out dispensing errors for 1 Month. Based on Hands on skill training to upgrade the knowledge, skill &
Good communication & post analysis will be made. The 5-point rating scale was used to examine pharmacy staff satisfaction
following implementation or after the pharmacy has been reorganized. Results: The study's findings on pharmacy
reorganisation in a hospital context show overwhelmingly favourable results, emphasising notable advancements in a
number of areas including staff satisfaction, workflow efficiency, and dispensing mistake rates. The survey data indicates
that the adjustments that were put into place have had a positive and significant effect on the working environment and the
general operations of the pharmacy.
Keywords :
Pharmacy Re-Organization, Dispensing Errors, Medication Errors, Patient Safety.