Shopping center construction projects are
completed more quickly than other types of
construction, as the retail mall owners and developers
want a quick return on investment as quickly as possible.
The study focused onthe post-occupancy evaluation of
shopping malls in Ogun state. Specifically, the study
assessed the physical characteristics of the shopping mall
and its environments; examined how well the shopping
mall matches users’ perception of the adequacy of the
spaces within the mall; examined shoppers’ satisfaction
with the facilities and services in the study area. With the
adoption of descriptive statistics (Mean Items Sores,
Mean and Standard deviation) as data analysis
techniques, the study revealed that the physical
characteristics of the shopping are in different conditions
from architectural perspectives. The study also indicated
that the shopping malls have adequate spaces for the
shoppers’ movement inside the hall as well as outside the
mall for vehicular movement. Lastly, the findings
revealed that shoppers are satisfied with the shopping
mall facilities and services. Thereby, the study concluded
thatthe shopping malls assessed are good conditions in
terms of the physical characteristics of the building, the
available spaces, and the shopper’s perceptions about
the facilities and services of the mall.
Keywords :
Shopping, Mall, Environment, Post, Occupancy