Procedures for Enhancing Effective Implementation of Project Communication Management Practices in Public Building Construction Projects in Tanzania


Authors : Masangia Gloria Steven; Kimata N. Malekela

Volume/Issue : Volume 10 - 2025, Issue 6 - June


Google Scholar : https://tinyurl.com/59et8xee

DOI : https://doi.org/10.38124/ijisrt/25jun228

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : Tanzania is experiencing major growth in construction sector but encounters challenges like cost and schedule overruns, among other issues that impact on project delivery. These challenges are caused by different factors and some fall under communication management. This study aimed minimizing these negative effects by recommending procedures to enhance effective implementation of communication management practices for better performance. The study used the qualitative approach with the selection of four multiple case studies. The multiple case studies approach was selected for the purpose of attaining rich information and for triangulation of data through the research instruments tools; semi structured interviews and observations. In recommendations, the study proposed procedures to be used to enhance effective implementation of the project. This included first, having a clear communication requirement and communication management plan, managing communication by embracing the use of improved management tools as well as consistency in monitoring with more time set just to mention a few. This study contributed significantly to the existing body of knowledge by advising on proper procedures for effective communication in public building construction projects as well as putting emphasis to the construction teams to prioritize communication management in execution of their projects to ensure project success.

Keywords : Communication, Communication Management, Procedures, Project Success, Tanzania.

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Tanzania is experiencing major growth in construction sector but encounters challenges like cost and schedule overruns, among other issues that impact on project delivery. These challenges are caused by different factors and some fall under communication management. This study aimed minimizing these negative effects by recommending procedures to enhance effective implementation of communication management practices for better performance. The study used the qualitative approach with the selection of four multiple case studies. The multiple case studies approach was selected for the purpose of attaining rich information and for triangulation of data through the research instruments tools; semi structured interviews and observations. In recommendations, the study proposed procedures to be used to enhance effective implementation of the project. This included first, having a clear communication requirement and communication management plan, managing communication by embracing the use of improved management tools as well as consistency in monitoring with more time set just to mention a few. This study contributed significantly to the existing body of knowledge by advising on proper procedures for effective communication in public building construction projects as well as putting emphasis to the construction teams to prioritize communication management in execution of their projects to ensure project success.

Keywords : Communication, Communication Management, Procedures, Project Success, Tanzania.

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