Provision of Information Services to the LGBTQ Community: Perspective of Public Libraries in Kenya


Authors : Henry D.S Kinya; Priscah Jepkoech

Volume/Issue : Volume 8 - 2023, Issue 11 - November

Google Scholar : https://tinyurl.com/yjn4sm2j

Scribd : https://tinyurl.com/42p73v3x

DOI : https://doi.org/10.5281/zenodo.10352913

Abstract : UNESCO has had a very significant role to play in the development of Public Libraries and Information Services in developing countries. UNESCO’s charter of the book and information resources has become the torch bearer of its zeal for the development of public libraries. The charter in its preamble states the essence of book and information resource; their role in preserving, diffusing, and disseminating of knowledge. This calls for promotion of free flow of information by word and image to the information seekers to realize the objective of UNESCO i.e. peace, development and promotion of human rights to all; access and provision of information should be to all regardless of age, race, gender, religion, nationality, language or status. Public library should be establish edunder the law with respect to all human rights toserve the information and educational needs of all types of readers without any distinction. Specific services and materials especially to those who are the minority must be provided for. Users such as LGBTQ category who cannot for whatever reason use the regular services and materials should be considered. Materials and service provided should include all types of appropriate media and modern technologies as well as traditional materials. Public libraries should function as a place for freedom of information and the collection and services should not be subjected to any form of ideology, political or religious censorship. Access to information is basically a human right which should be upheld by all information managers in public libraries. Service provision should not be discriminative, and equality should be held to every user including the minority such as the LGTBQ who for some reason may not be able to use mainstream services. UNESCO emphasises that the importance of enlisting the help of this minority group of users in selecting of information materials in public libraries to ensure that it reflects their interests. The paper discusses the role of public library in the promotion and provision of information service to the minority, group specifically LGBTQ community.

Keywords : Public Libraries, UNESCO, Minority Users, LGTBQ, Information Services.

UNESCO has had a very significant role to play in the development of Public Libraries and Information Services in developing countries. UNESCO’s charter of the book and information resources has become the torch bearer of its zeal for the development of public libraries. The charter in its preamble states the essence of book and information resource; their role in preserving, diffusing, and disseminating of knowledge. This calls for promotion of free flow of information by word and image to the information seekers to realize the objective of UNESCO i.e. peace, development and promotion of human rights to all; access and provision of information should be to all regardless of age, race, gender, religion, nationality, language or status. Public library should be establish edunder the law with respect to all human rights toserve the information and educational needs of all types of readers without any distinction. Specific services and materials especially to those who are the minority must be provided for. Users such as LGBTQ category who cannot for whatever reason use the regular services and materials should be considered. Materials and service provided should include all types of appropriate media and modern technologies as well as traditional materials. Public libraries should function as a place for freedom of information and the collection and services should not be subjected to any form of ideology, political or religious censorship. Access to information is basically a human right which should be upheld by all information managers in public libraries. Service provision should not be discriminative, and equality should be held to every user including the minority such as the LGTBQ who for some reason may not be able to use mainstream services. UNESCO emphasises that the importance of enlisting the help of this minority group of users in selecting of information materials in public libraries to ensure that it reflects their interests. The paper discusses the role of public library in the promotion and provision of information service to the minority, group specifically LGBTQ community.

Keywords : Public Libraries, UNESCO, Minority Users, LGTBQ, Information Services.

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