Authors : Minal Saxena; Dr. Vivek Singh Sachan

Volume/Issue : Volume 11 - 2026, Issue 9 - September

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Google Scholar : https://tinyurl.com/3urcu8mh

DOI : https://doi.org/10.38124/ijisrt/26sep1401

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

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Abstract : The swift adoption of financial technology (fin-tech) by commercial banking organizations has altered the occupational landscape of millions of banking employees worldwide. There is a vast economic and operational literature concerning fin-tech disruption, but the psychological implications for the incumbent workforce are weakly theorized and empirically fragmented. This paper makes two contributions by integrating a conceptual framework, the Techno-Stress Burnout Continuum (TSBC) with a systematic review of empirical evidence based on six peer-reviewed studies published from 2020 to 2024 on India, Pakistan, Taiwan, Kazakhstan and Serbia.

Keywords : Fin-tech Disruption; Burnout; Techno-Stress; Banking Employees; Job Insecurity; Systematic Review; Conceptual Framework; Emotional Exhaustion; Psychological Withdrawal; Occupational Health.

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