Authors :
Esther A. Oyier; Dr. Christine Anyango Bando
Volume/Issue :
Volume 7 - 2022, Issue 10 - October
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3ftE5lL
DOI :
https://doi.org/10.5281/zenodo.7278656
Abstract :
Health is a Global concern to each and every
one of us. According to Kenya performance rate of
ministry of health, vision (2014-2030), the Country
average health system performance of 47 counties stands
at 69.72% with Homa-Bay County having 42.69%, the
last position in the whole Country. The main cause of this
poor performance in Homa- Bay County is not known.
Literature has given various suggestions that
performance in organizations can be improved through
succession planning, job design, work place recognition,
dialogue and problem solving among others. How
employee communication influence performance has not
been established particularly Homa-bay county.
Therefore, this study sought to establish the effects of
employee communication on performance of public
health organizations in Homa-Bay County, Kenya. The
study was guided by Systems Theory and Komal and
Tahir’s Model of Employee Participation. In a
correlational study involving 384 health workers in
Homa-bay County. Data was collected through the use of
a five point Likert scale, self-administered questionnaires
which was tested for both validity and reliability. It was
established that employee communication had a positive
significant effect on organizational performance (β=.313,
p<.05). Based on the objectives and results of the study,
the study concluded that improvement on performance
of government health organizations is a function of
employee communication. The study recommended that
management to encourage increased level of employee
communication in work related decisions and
incorporation of employee views in organizational
performance to create employee sense of belonging and
ownership of the organization. The study findings may be
of help to employee voice managers, human resource
managers, county governments, and other researchers or
academicians.
Keywords :
Communication, Employee Participation, Organizational Performance
Health is a Global concern to each and every
one of us. According to Kenya performance rate of
ministry of health, vision (2014-2030), the Country
average health system performance of 47 counties stands
at 69.72% with Homa-Bay County having 42.69%, the
last position in the whole Country. The main cause of this
poor performance in Homa- Bay County is not known.
Literature has given various suggestions that
performance in organizations can be improved through
succession planning, job design, work place recognition,
dialogue and problem solving among others. How
employee communication influence performance has not
been established particularly Homa-bay county.
Therefore, this study sought to establish the effects of
employee communication on performance of public
health organizations in Homa-Bay County, Kenya. The
study was guided by Systems Theory and Komal and
Tahir’s Model of Employee Participation. In a
correlational study involving 384 health workers in
Homa-bay County. Data was collected through the use of
a five point Likert scale, self-administered questionnaires
which was tested for both validity and reliability. It was
established that employee communication had a positive
significant effect on organizational performance (β=.313,
p<.05). Based on the objectives and results of the study,
the study concluded that improvement on performance
of government health organizations is a function of
employee communication. The study recommended that
management to encourage increased level of employee
communication in work related decisions and
incorporation of employee views in organizational
performance to create employee sense of belonging and
ownership of the organization. The study findings may be
of help to employee voice managers, human resource
managers, county governments, and other researchers or
academicians.
Keywords :
Communication, Employee Participation, Organizational Performance
