Relationship between Workplace Technological Changes and Employee Morale in Private Universities in Western Kenya

Authors : Kerangani James Mariba; Dr. Michael Washika Okonda

Volume/Issue : Volume 8 - 2023, Issue 9 - September

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According to a survey conducted by the Human Resource Office of the Presbyterian University of East Africa (PUEA) in 2014, up to 50% of Kenyan private Universities’ work force show up at work to do what is expected of them. The research found that 47% of employees visited and ended up spending the majority of their time on social websites during work time. Therefore employee turnover was recorded at 43%. The main cause of these scenarios is not known. Literature has given various suggestions that some workplace changes in private universities relate with technology. However, it is not known whether these changes have a significant relationship with low employee morale in private universities in Kenya. This study therefore sought to determine how technological changes relate to employee morale in private universities in Western Kenya region. This study was anchored on Lewin’s theory of Change Management. The target population was 1440 faculty and staff members of four selected Universities. Techniques of stratified random sampling were used in the study. The sample consisted of 313 workers from various departments. Respondents were given questionnaires to complete in order to collect data. The items on the questionnaire were developed using items from literature reviews. Excel and SPSS tools were used in the data analysis. Frequency tables and charts were used to present the data. Conclusions and suggestions were drawn from the results. A pilot study with ten respondents was carried out in order to determine the validity of the items in the research instruments.The ten respondents were not examined in the actual exercise.It was concluded that technological changes have a significant effect on their morale.The study recommended that private universities prepare their employees in advance before any technological changes.

Keywords : Workplace Technological Change, Employee Morale.


Paper Submission Last Date
31 - December - 2023

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