The customer review is important to improve services for company. Websites allow users to write opinion about various businesses in the form of textual review and star rating in online platform such as yelp and these reviews affect the customer’s shopping behaviour. Semantic analysis can be used for predicting the star rating which extract important information from textual review and convert this information into star rating by using machine learning algorithms. The yelp dataset is divided into training and test data for modelling.
Keywords : Feature Extraction, Semantic Analysis, Supervised Learning Algorithms.