Authors : Basaliza Dauda; Dr. Ssali Muhammad Bisaso; Dr. Nabukeera Madinah; Dr. Matovu Musa

Volume/Issue : Volume 9 - 2024, Issue 9 - September

Google Scholar : https://tinyurl.com/599vcz9h

Scribd : https://tinyurl.com/y38sxy5x

DOI : https://doi.org/10.38124/ijisrt/IJISRT24SEP300

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Abstract : Effective communication is essential in fostering a conducive learning environment within educational institutions. This study aimed at examining the connection of communication skills of school administrators on the performance of teachers within government-supported secondary schools of Butambala District. In Particular, the objectives were; to establish school administrators` and teachers` level of awareness about communication skills; analyze the impact of volume and tone on teachers` and examine the connection of active listening on teachers` performance amidst government-supported secondary schools within Butambala District. A cross-sectional research paradigm involving qualitative as well as quantitative approaches were employed. 86 respondents were utilized as the sample size for this study. The study revealed that a number of different communication skills have been adopted and utilized by the school administrators and teachers within the different selected government- supported secondary schools in Butambala District. The research uncovered that volume and tone has a statistically strong positive, significant impact on teachers’ performance among government-supported secondary schools of Butambala District. Additionally, the study found out an existence of a statistically strong positive, significant connection between active listening and teachers’ performance among government-assisted secondary schools within Butambala District. The study concludes that school administrators’ communication skills in form of volume and tone as well as active listening, has a statistically significant association with performance of teachers within government-assisted secondary schools amidst Butambala District. Therefore, a remarkable increase in the different forms of school administrators’ communication skills resultantly leads to an improvement in teachers’ performance among government-facilitated secondary schools of Butambala District. The study recommends that schools’ administrators should enhance their communication skills, thereby creating a more supportive, collaborative, and productive environment for teachers. Effective communication fosters trust, promotes engagement, and enhances overall teacher performance, contributing to a more successful school community in government-aided secondary schools in Butambala District.

Keywords : School Administrators’ Communication Skills, Volume and Tone, Active Listening, and Teachers’ Performance.

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