Stakeholder Perspectives on Ayushman Bharat- PMJAY: A Comprehensive Literature Review of Universal Health Coverage in India


Authors : Dr. Nidhi Bansal; Dr. Dhruv Singh Chauhan

Volume/Issue : Volume 10 - 2025, Issue 9 - September


Google Scholar : https://tinyurl.com/mst778n8

Scribd : https://tinyurl.com/5n73zakj

DOI : https://doi.org/10.38124/ijisrt/25sep840

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Abstract : Ayushman Bharat–Pradhan Mantri Jan Arogya Yojana (AB-PMJAY) is India’s flagship health insurance program aimed at providing financial protection against catastrophic health expenditures for underserved populations. This literature review examines the perspectives of stakeholders—including policyholders, healthcare providers, and policymakers—on the effectiveness, implementation challenges, and impact of AB-PMJAY in advancing Universal Health Coverage (UHC) in India. Employing a comprehensive review of peer-reviewed studies, government reports, and grey literature, the study synthesizes evidence on access, awareness, quality of care, financial protection, and operational challenges. Findings indicate that while the program has significantly expanded health coverage, challenges remain in awareness, provider participation, claim settlement, and regional disparities. The review underscores the need for robust monitoring, targeted outreach, capacity building, and strategic policy interventions to optimize AB-PMJAY’s contribution to UHC in India.

Keywords : Ayushman Bharat, PMJAY, Health Insurance, Policyholders’ Perception, Healthcare Providers’ Perception, Financial protection, Universal Health Coverage, Health Policy, Public Health Insurance, Stakeholder Perspectives, Beneficiary Experience.

References :

  1. Aggarwal, S., et al. (2019). Implementation challenges of Ayushman Bharat-PMJAY: Provider perspectives. Indian Journal of Public Health, 63(3), 234–241.
  2. Ghosh, S., et al. (2020). Financial protection under PMJAY: Evidence from early rollout states. Health Policy and Planning, 35(7), 879–888.
  3. Gupta, A., et al. (2021). Quality of care in PMJAY empanelled hospitals: Stakeholder insights. Journal of Health Management, 23(2), 180–190.
  4. Karan, A., et al. (2019). Reducing catastrophic health expenditure in India: The role of PMJAY. BMJ Global Health, 4(3), e001239.
  5. Kumar, R., et al. (2021). Patient satisfaction under AB-PMJAY: Evidence from Northern India. Journal of Health Economics and Policy, 18(4), 345–356.
  6. MoHFW Report. (2022). Ayushman Bharat–PMJAY Annual Report. Ministry of Health and Family Welfare, Government of India.
  7. Prinja, S., et al. (2021). Evaluating PMJAY implementation in India: Lessons and policy recommendations. Health Policy, 125(6), 755–764.
  8. Rao, K. D., et al. (2020). Access and utilization under PMJAY: Policyholder experiences. Indian Journal of Medical Research, 151(6), 517–526.
  9. Selvaraj, S., et al. (2019). Awareness and enrollment in AB-PMJAY: Insights from household surveys. Economic and Political Weekly, 54(38), 45–53.
  10. Sundararaman, T., et al. (2020). Private provider participation in AB-PMJAY: Challenges and opportunities. Journal of Health Management, 22(1), 22–34.
  11. Hooda S. Decoding Ayushman Bharat: A Political Economy Perspective. Economic & Political Weekly. 2020 Jun 20;55(25):107-115.
  12. Chauhan D, Singh A, Kumar R. Political Economy of Health: A Framework for Analysis of Indian Health Policy. Journal of Health Policy and Management. 2022;7(3):135-147.
  13. Lahariya C, Kumar S, Gupta A. Universal Health Coverage and Health Technology Assessment in India: Current Landscape and Future Directions. Indian Journal of Public Health. 2023;67(2):178-184.
  14. Saxena A, Verma P, Singh R. Hospital-Based Processes and Challenges under Ayushman Bharat–PMJAY Implementation: A Qualitative Study. Journal of Health Management. 2022;24(4):345-358.
  15. Verma S, Gupta N, Shukla P. Implementation Challenges of Ayushman Bharat in Uttar Pradesh: An Empirical Analysis. Indian Journal of Health Economics and Policy. 2022;12(1):45-56.
  16. Goswami M, Bagdi G. Ayushman Bharat PMJAY and Its Role in Enhancing Well-being in India. Social Science & Medicine. 2024;300:115560.
  17. Ghia N, Rambhad S. Equity and Access in Indian Healthcare: Assessing the Impact of Public Health Insurance Schemes. Health Economics Review. 2023;13(1):27.

Ayushman Bharat–Pradhan Mantri Jan Arogya Yojana (AB-PMJAY) is India’s flagship health insurance program aimed at providing financial protection against catastrophic health expenditures for underserved populations. This literature review examines the perspectives of stakeholders—including policyholders, healthcare providers, and policymakers—on the effectiveness, implementation challenges, and impact of AB-PMJAY in advancing Universal Health Coverage (UHC) in India. Employing a comprehensive review of peer-reviewed studies, government reports, and grey literature, the study synthesizes evidence on access, awareness, quality of care, financial protection, and operational challenges. Findings indicate that while the program has significantly expanded health coverage, challenges remain in awareness, provider participation, claim settlement, and regional disparities. The review underscores the need for robust monitoring, targeted outreach, capacity building, and strategic policy interventions to optimize AB-PMJAY’s contribution to UHC in India.

Keywords : Ayushman Bharat, PMJAY, Health Insurance, Policyholders’ Perception, Healthcare Providers’ Perception, Financial protection, Universal Health Coverage, Health Policy, Public Health Insurance, Stakeholder Perspectives, Beneficiary Experience.

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Paper Submission Last Date
31 - December - 2025

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