Remote consultation is a computer mediated
telediagnosis that make use of telecommunication
infrastructures to aid medical diagnosis and patient care
on a real-time based possible. As modes of medication
with technologies have changed the organizations modes
of diagnosing patients needs to change with technology
advancement. To know the important of this technology,
it is good to examine the impact it in the workplace to
know how it affects the patients and practitioners
diagnosing process whether the technology has replaced
the traditional face-to-face medium of treatment or
prescription. The study is to explore practitioner’s
perspectives on the mode of diagnosing and treatment of
patient channels compare with face-to-face and remote
(computer-mediated) prescription. A questionnaire was
setup to conduct the assessment view among the herbal
practitioners in Nigeria to know their perception on the
modes of giving health care services to patients. The
study compared satisfaction between face-to-face and
remotely diagnosis from the report received from the
patient about the herbal practitioners. Though, some
herbal practitioners perceived face-to-face to be more
effective in terms of diagnosising compared to computermediated t. The result obtained from herbal
practitioners view shows that in terms of cost majority
prefer face-to-face 57.5% to Remote 43.5%; Ease of use
65.3% prefer face-to-face because lack of knowledge
about the modern technology while 34.7% prefer
Remote; Mobility, 21% prefer face-to-face while 79%
prefer Remote; Privacy 29.6% prefer face-to-face while
70.4% prefer Remote; Security 26% prefer face-to-face
while 74% prefer Remote and on User friendliness 41%
prefer face-to-face while 59% prefer Remote role of
herbal prescription. The overall result shows that 65%
of herbal practitioners prefer remotely platform to faceto-face of prescription. Teleconsultation of patient
through computer mediated medium provides similar
degree of diagnostic accuracy as that of face-to-face
diagnosis.
Keywords :
E-Health; Face-To-Face; Herbal Medication; Patients; Practitioners; Remote; Stakeholders’ Assessment; Telemedicine
