Swot Analysis in Establishment of Nursing Service Quality in RS. TK. III Dr Reksodiwiryo Padang


Authors : Widya Wati, Rizanda Mahmud, Pretty Pricilla.

Volume/Issue : Volume 3 - 2018, Issue 10 - October

Google Scholar : https://goo.gl/DF9R4u

Scribd : https://goo.gl/umdGnh

Thomson Reuters ResearcherID : https://goo.gl/KTXLC3

Quality control of nursing services, in order to be designed a comprehensive strategic plan so as to improve the quality of hospital services in the future and to formulate the strategic plan is needed various methods that can take decisions on what will be done to solve all the problems that exist. The purpose of this study is to know and describe the development of SWOT Analysis in determining the relevant strategies to be implemented by RST Level III Reksodiwiryo in improving the quality of nursing service. Types of research This qualitative study is more specifically directed to the use of case study methods (Case Study). The study participants amounted to 7 people, consisting of: Karumkit, Ka. Installation of Inpatient, Ka. Outpatient Installation, Nursing Committee, Ka. Education Installation, Head of Outpatient and Head of Inpatient. This research was conducted on unit of TK III Reksodiwiryo Padang Hospital. Methods of collecting interview data, interviews and documentation. Data analysis is done qualitatively in accordance with the procedure. The results of this study illustrate that Strengthening (Strenght) in improving the quality of nursing service in RST Level III Reksodiwiryo. Described Weakness (weakness) in improving the quality of nursing service in RST Level III Reksodiwiryo. Described Opportunity (opportunity) in improving the quality of nursing service in RST Level III Reksodiwiryo. Described Challenges (Treat) in improving the quality of nursing services in RST Level III Reksodiwiryo.Terdeskripsinya relevant external strategies to be implemented in improving the quality of nursing services in RST Level III Reksodiwiryo Described relevant internal strategies to be implemented in improving the quality of nursing services in RST Level III Reksodiwiryo . Advice For hospitals to improve the quality of care in hospitals is necessary to improve the nursing service and health promotion for patients.

Keywords : Quality of Service, Strenght, weakness, opportunity, Treat.

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