Hospitality industry is one of the leading and driving forces industry in the global economy this industry has reshaped the way of service provided and received Due to the wide spread of the new technology. this research paper addresses how the new technology has developed in the hospitality industry and satisfied the guests needs and experiences and challenging the hotel industry service platform. As the technology is developed day-by-day we also focus on potential future hospitality service and further we discuss the fundamental challenges that to be overcome by the hospitality industry. The paper summaries the issues of technology in the hospitality industry in India. Key areas of issues are licenses, policies, cost and revenue management safety and security concerns and talent management etc. The new trends that are grownup and dominating the market trends are to be discussed. The paper also concludes the suggestions to overcome with the key issues with benefits the industry to make better decisions.

Keywords : Information Technology, Contactless Payments, Hospitality Trends, E-Commerce, Internet.