Informed consent is an agreement given by
the patient or family after receiving a clear explanation of
the patient's medical or dental action to be carried out.
The standard of completeness of the Informed Consent is
based on the Hospital Minimum Service Standard No. 290
of 2008 and the hospital quality standard is 100%. The
number of incomplete informed consent at Graha Medika
Hospital in the third quarter of 2020 was 11.14%, 26.90%,
and 41%, which means that the standard for completeness
of informed consent has not been achieved. The purpose of
the study was to analyze the factors causing incomplete
Methods: The research design used a quantitative
approach with a cross-sectional research design. The
population and sample were 258 informed consent forms.
The unit of analysis was 30 medical doctors who filled out
the informed consent. Data analysis used univariate,
bivariate with Spearman Rank, and multivariate with
Partial Least Square.
Results: The bivariate analysis results showed that the
resource indicator had a relationship with the
completeness of Informed Consent with a value of 0.005. A
multivariate analysis that organizational factors had a
relationship with the completeness of Informed Consent
with a value of 0.001.
Conclusion: Strengthening the resource sector with a solid
organizational commitment will increase the completeness
of informed consent, which is inseparable from the quality
of the organization's management function. A good
management function will run in harmony with the level of
compliance of good service personnel.
Keywords : Informed consent, Gibson Theory, quality completeness.