Authors :
Dr Untara; Titi Ayem Lestari; Wendri Sukmarani; Rofiah
Volume/Issue :
Volume 10 - 2025, Issue 1 - January
Google Scholar :
https://tinyurl.com/ypn8xp2j
Scribd :
https://tinyurl.com/4c38hayv
DOI :
https://doi.org/10.5281/zenodo.14716963
Abstract :
Herbal shop Indonesia is a pioneer using
gambier extraction into catechins in the form of herbs to
prevent as early as possible the symptoms of impaired
immunity such as colds, coughs, and others, the main goal
of the company is how the products made can be
recognized community and can make purchases again.
This study aims to determine The Effect of Perceived
Value and E-Service Quality on Repurchase Intention
Moderated on Brand Trust in the Herbal shop Indonesia.
The data collection method in this research was a
questionnaire filled out by respondents, the Sampling of
100 respondents in this study using the Accidental
Sampling method. The independent variables in this
study consisted of ffect of Perceived Value and E-Service
Quality , while the dependent variable was Repurchase
Intention Moderated on Brand Trust. The analysis used
in this study includes the Likert scale method, validity
test, reliability test and SEM analysis test.
Keywords :
Perceived Value; E-Service Quality ; Repurchase Intention; Brand Trust.
References :
- Badir, M., & Andjarwati, A. L. The Effect of E-WOM, Ease of Use and Trust on Purchase Decisions (Study on Tokopedia Application Users). Jurnal Minds: Manajemen Ide Dan Inspirasi, 7(1), 39. 2020; https://doi.org/10.24252/minds.v7i1.13715
- Herianto, Lala, A. A. T., & Nurpasila. Perilaku Konsumsi Sebelum dan Selama Pandemi Covid-19 di Indonesia: Studi Perbandingan. Journal of Islamic Economics and Finance Studies, 2. (2021)
- Yunaida, E. (2018). Pengaruh E-Service Quality (Citra Merek) terhadap Loyalitas Konsumen Produk Oli Pelumas Evalube di Kota Langsa. Jurnal Manajemen Dan Keuangan, 6(2), 798–807. https://doi.org/10.33059/jmk.v6i2.685
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- Sahidillah Nurdin, V. W. (2021). Peran Mediasi Citra Merek Pada Hubungan Antara Perceived Value ( E-Wom ) Oleh Beauty Vlogger. Jurnal Sain Manajemen, 3(1).
- Hermawan, H. (2017). Sikap Konsumen terhadap Belanja Online. WACANA, Jurnal Ilmiah Ilmu Komunikasi, 16(1), 136–147. https://doi.org/10.32509/wacana.v16i1.6
- Kotler, P., & Keller, K. L. (2016). Marketin Management (15th ed.). Prentice-Hall International.
- Pratminingsih, S. A., Astuty, E., & Mardiansyah, V. (2019). The Influence of Perceived Value and E-Service Quality on Buying Decision. Journal of Adv Research in Dynamical & Control Systems, 11.
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- Sari, N., Saputra, M., & Husein, J. (2017). Pengaruh Perceived Value terhadap Keputusan Pembelian pada Toko Online Bukalapak.com. Jurnal Manajemen Magister, 03, 96–106
- Strunk Jr W, White EB. The elements of style. 3rd ed. New York: Macmillan; 1979.
- Mettam GR, Adams LB. How to prepare an electronic version of your article. In: Jones BS, Smith RZ, editors. Introduction to the electronic age. New York: E- Publishing Inc; 1999, p. 281 -304
Herbal shop Indonesia is a pioneer using
gambier extraction into catechins in the form of herbs to
prevent as early as possible the symptoms of impaired
immunity such as colds, coughs, and others, the main goal
of the company is how the products made can be
recognized community and can make purchases again.
This study aims to determine The Effect of Perceived
Value and E-Service Quality on Repurchase Intention
Moderated on Brand Trust in the Herbal shop Indonesia.
The data collection method in this research was a
questionnaire filled out by respondents, the Sampling of
100 respondents in this study using the Accidental
Sampling method. The independent variables in this
study consisted of ffect of Perceived Value and E-Service
Quality , while the dependent variable was Repurchase
Intention Moderated on Brand Trust. The analysis used
in this study includes the Likert scale method, validity
test, reliability test and SEM analysis test.
Keywords :
Perceived Value; E-Service Quality ; Repurchase Intention; Brand Trust.