The Effect of Hospitalitity Business Employees Performance during the Covid-19 Pandemic on Job Satisfaction in Indonesia


Authors : Lestari Ningrum; Surya Fadjar Budiman; Vicentia Sheren Okta Milleona

Volume/Issue : Volume 6 - 2021, Issue 6 - June

Google Scholar : http://bitly.ws/9nMw

Scribd : https://bit.ly/3k6K3bR

The Corona virus pandemic has had a major impact on employee performance and job satisfaction for hospitality business employees. Closure of hotels, restaurants, cafes, and bars, the decline in the amount of income and termination of employment for its employees are impacts that have disrupted employee performance and job satisfaction of employees who are still working in the hospitality business.This study aims to find out how the performance. The research data were collected using a questionnaire filled out by 103 respondents. The IBM SPSS version 25 program is used to process demographic data, frequency, mean test, validity test, reliability test, correlation and research regression. The results showed that the overall mean of employee performance was 4.0755 (good) and job satisfaction was 4.0717 (satisfied). The relationship between Employee Performance and Job Satisfaction in the Pearson correlation analysis states that it is 0.715 (strong) with a positive and unidirectional relationship. Employee performance affects job satisfaction by 51.1%.

Keywords : Employee Performance; Job Satisfaction; The Covid-19 Pandemic

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Paper Submission Last Date
31 - March - 2024

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