The Effect of Information Technology, Digital Transformation, and Job Satisfaction on Employee Performance in Regional Office the National Land Agency


Authors : Ade Sumitro; Agusdin; Embun Suryani

Volume/Issue : Volume 8 - 2023, Issue 8 - August

Google Scholar : https://bit.ly/3TmGbDi

Scribd : https://tinyurl.com/2s4cpy5e

DOI : https://doi.org/10.5281/zenodo.8337980

Abstract : By using work satisfaction as a mediating variable among employees of the Regional Office of the National Land Agency of NTB Province, this study seeks to understand how information technology and digital transformation affect employee performance. Associative quantitative research techniques are being used. responders included 197 workers at the BPN's regional office in the NTB Province. Questionnaire-based data collecting methods. In this study, smart PLS 3.2.7 software was utilized for the data analysis process. The statistical test findings reveal that while digital transformation has a favorable and considerable impact on performance, information technology has no discernible impact on worker output. A favorable and considerable impact on job satisfaction is also provided by information technology and the digital revolution. The job satisfaction variable, which has a favorable and large impact on employee performance, demonstrates the same thing. In the findings of the mediation test, work satisfaction is possible to significantly and positively mediate the impact of information technology and digital transformation on employee performance at the Regional Office of BPN NTB Province.

Keywords : Information Technology, Digital Transformation, Employee Performance, and Job Satisfaction.

By using work satisfaction as a mediating variable among employees of the Regional Office of the National Land Agency of NTB Province, this study seeks to understand how information technology and digital transformation affect employee performance. Associative quantitative research techniques are being used. responders included 197 workers at the BPN's regional office in the NTB Province. Questionnaire-based data collecting methods. In this study, smart PLS 3.2.7 software was utilized for the data analysis process. The statistical test findings reveal that while digital transformation has a favorable and considerable impact on performance, information technology has no discernible impact on worker output. A favorable and considerable impact on job satisfaction is also provided by information technology and the digital revolution. The job satisfaction variable, which has a favorable and large impact on employee performance, demonstrates the same thing. In the findings of the mediation test, work satisfaction is possible to significantly and positively mediate the impact of information technology and digital transformation on employee performance at the Regional Office of BPN NTB Province.

Keywords : Information Technology, Digital Transformation, Employee Performance, and Job Satisfaction.

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