Authors :
Ervina Taviprawati; Wijayanti Dewi Prabandari; Emenina Tarigan
Volume/Issue :
Volume 6 - 2021, Issue 9 - September
Google Scholar :
http://bitly.ws/gu88
Scribd :
https://bit.ly/3F5ty86
Abstract :
The research was conducted using the
descriptive correlation method of distributing
questionnaires to employees, who then processed the
data using a Likert Scale, as many as 30 respondents.
From the existing discussion, the correlation value (r) is
0.7263, which means that there is a positive relationship
between the performance of the room attendant on the
quality of room service, the level of the relationship is
strong. The level of influence (Coefficient of
Determination) is 52.75%, it can be said that the quality
of room service is influenced by the level of room
attendant performance by 52.75% and the remaining
47.25% by other factors not examined.
Keywords :
Performance, RoomAttendant, Quality of Room Service.
The research was conducted using the
descriptive correlation method of distributing
questionnaires to employees, who then processed the
data using a Likert Scale, as many as 30 respondents.
From the existing discussion, the correlation value (r) is
0.7263, which means that there is a positive relationship
between the performance of the room attendant on the
quality of room service, the level of the relationship is
strong. The level of influence (Coefficient of
Determination) is 52.75%, it can be said that the quality
of room service is influenced by the level of room
attendant performance by 52.75% and the remaining
47.25% by other factors not examined.
Keywords :
Performance, RoomAttendant, Quality of Room Service.
