The Effects of Training and Development in the Public Health Sector: Towards Enhancement of Health Care System, a Case of Sekhukhune District in Limpopo Province of South Africa


Authors : Teffu M.E; Shipalana M.L

Volume/Issue : Volume 6 - 2021, Issue 4 - April

Google Scholar : http://bitly.ws/9nMw

Scribd : https://bit.ly/3pnTR1N

A critical strategic approach to capacitating employees for the improvement of service delivery and product development across the globe is training and development programme. The key drivers for organisations worldwide to reskill the existing employees in order to cope with high demand of services and also to remain competitive with regard to the development of products in the labour market are the rapid environmental changes and advancement in technology. It has been observed that there is an underlying challenge with consistent provision of healthcare services that are not of good quality to the citizens especially in most public health sectors. This article, sought to assess the effects of training and development programme in the public health sector towards enhancement of health care system. In this regard, the quantitative research paradigm with survey research design was used to obtain data from employees across all levels including, several categories of managers in the Limpopo Department of Health. This study included employees (subordinates), and various categories of management who are directly involved and well conversant with the training programmes within the department. The findings from the study, therefore, revealed that the training needs of employees in the department were not aligned with the departmental workplace skills plan. Furthermore, the study findings indicated that employees are not appropriately trained to ensure improvement in the quality of services rendered. Thus, this article suggests training and development strategies that can be applied in the health sector to enhance the provision of quality health care services.

Keywords : Public Health Sector, Training and Development Programme, Quality Health Care Services and Health Care System

CALL FOR PAPERS


Paper Submission Last Date
28 - February - 2023

Paper Review Notification
In 1-2 Days

Paper Publishing
In 2-3 Days

Video Explanation for Published paper

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe