The Effects of Training and Development in the Public Health Sector: Towards Enhancement of Health Care System, a Case of Sekhukhune District in Limpopo Province of South Africa

Authors : Teffu M.E; Shipalana M.L

Volume/Issue : Volume 6 - 2021, Issue 4 - April

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A critical strategic approach to capacitating employees for the improvement of service delivery and product development across the globe is training and development programme. The key drivers for organisations worldwide to reskill the existing employees in order to cope with high demand of services and also to remain competitive with regard to the development of products in the labour market are the rapid environmental changes and advancement in technology. It has been observed that there is an underlying challenge with consistent provision of healthcare services that are not of good quality to the citizens especially in most public health sectors. This article, sought to assess the effects of training and development programme in the public health sector towards enhancement of health care system. In this regard, the quantitative research paradigm with survey research design was used to obtain data from employees across all levels including, several categories of managers in the Limpopo Department of Health. This study included employees (subordinates), and various categories of management who are directly involved and well conversant with the training programmes within the department. The findings from the study, therefore, revealed that the training needs of employees in the department were not aligned with the departmental workplace skills plan. Furthermore, the study findings indicated that employees are not appropriately trained to ensure improvement in the quality of services rendered. Thus, this article suggests training and development strategies that can be applied in the health sector to enhance the provision of quality health care services.

Keywords : Public Health Sector, Training and Development Programme, Quality Health Care Services and Health Care System


Paper Submission Last Date
28 - February - 2023

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In 1-2 Days

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