Authors :
Wahyu Budiyanto; Tuty Sariwulan; Usep Suhud
Volume/Issue :
Volume 6 - 2021, Issue 7 - July
Google Scholar :
http://bitly.ws/9nMw
Scribd :
https://bit.ly/3zljJPZ
Abstract :
The aims of study were 1) to determine the
effect of leadership style, organizational commitment and
personality on OCB; 2) to determine the effect of OCB on
performance. The approach used in this study is a
quantitative approach (positivism). This type of research
is an explanatory research type. The number of samples is
200 people. The data analysis method used in this
research is SEM. The results of the analysis of leadership
style have a positive and significant effect on
Organizational Citizenship Behavior (OCB) for
employees of the Jakarta Customs and Excise Directorate.
Commitment has a significant positive and significant
effect on Organizational Citizenship Behavior (OCB) for
employees of Directorate General Of Customs And Excise
In Jakarta.
Keywords :
Leadership Style, Organizational Commitment, Personality, OCB and Performance
The aims of study were 1) to determine the
effect of leadership style, organizational commitment and
personality on OCB; 2) to determine the effect of OCB on
performance. The approach used in this study is a
quantitative approach (positivism). This type of research
is an explanatory research type. The number of samples is
200 people. The data analysis method used in this
research is SEM. The results of the analysis of leadership
style have a positive and significant effect on
Organizational Citizenship Behavior (OCB) for
employees of the Jakarta Customs and Excise Directorate.
Commitment has a significant positive and significant
effect on Organizational Citizenship Behavior (OCB) for
employees of Directorate General Of Customs And Excise
In Jakarta.
Keywords :
Leadership Style, Organizational Commitment, Personality, OCB and Performance
