The Examination of the Relationship between Perceived Organizational Support, Contextual Performance and Work Engagement: The Role of Transformational Leadership


Authors : ABDUL SABOOR AKBARI

Volume/Issue : Volume 7 - 2022, Issue 7 - July

Google Scholar : https://bit.ly/3IIfn9N

Scribd : https://bit.ly/3csPfFr

DOI : https://doi.org/10.5281/zenodo.6867024

Abstract : The contextual performance of employees in companies is an essential component of performance since volunteer behaviors play a significant role in daily work, there is currently a limited understanding of the voluntary behaviors that organizations take beyond their mandatory task requirements, though these are critical elements for the overall effectiveness of the companies. In this study, the concepts of Perceived Organizational Support, Contextual Performance, Work Engagement, and Transformational Leadership, which are among the important concepts for organizations, are focused on. The Perceived Organizational Support Scale, Contextual Performance Scale, Work Engagement, and Transformational Leadership Scales were used to collect data for this study. White-collar service industry workers in Turkey make up the study's sample. The SPSS program, a statistical package used for social science research, was used to evaluate the data collected from the questionnaire given to a total of 384 participants. This study's major goal is to evaluate how organizational support affects contextual performance and how transformational leadership functions in this environment. In terms of employee engagement and work performance, the study project's goal is to look at how organizational support on a general level impacts contextual performance in organizations. also, describe the part that leadership plays in this relationship. The associations between the variables were clarified as a result of the regression and moderator analyses. Findings have proven that perceived Organizations Support (POS) has a 31% positive effect on the contextual Performance of employees in whitecollar employees in the servant sector in Turkey (Β=310, P=000, F=40.709). It was found that perceived Organizations Support (POS) has a 27.4% effect on the work engagement of employees in white-collar employees in the servant sector in Turkey (B=.274, P=000, F, 30.919). Thirdly, it was found that transformational leadership was a significant indicator of Perceived Organizational Support and Contextual performance of employees with (t=5.636, P= 0.000, R=.361, R2 =.130, F= 28.52, P= 0.000) and finally transformational leadership was a significant indicator of Perceived Organizational Support and work engagement of employees with (B=.660, P= 0.000).The research comes to two conclusions: first, that perceived organizational support has had a minor impact on contextual performance, the effect being positive; and secondly, the study concludes that perceived organizational support is significant in inducing the work engagement amongst the employees

Keywords : Perceived organizational support, contextual performance, transformational leadership, work engagement.

The contextual performance of employees in companies is an essential component of performance since volunteer behaviors play a significant role in daily work, there is currently a limited understanding of the voluntary behaviors that organizations take beyond their mandatory task requirements, though these are critical elements for the overall effectiveness of the companies. In this study, the concepts of Perceived Organizational Support, Contextual Performance, Work Engagement, and Transformational Leadership, which are among the important concepts for organizations, are focused on. The Perceived Organizational Support Scale, Contextual Performance Scale, Work Engagement, and Transformational Leadership Scales were used to collect data for this study. White-collar service industry workers in Turkey make up the study's sample. The SPSS program, a statistical package used for social science research, was used to evaluate the data collected from the questionnaire given to a total of 384 participants. This study's major goal is to evaluate how organizational support affects contextual performance and how transformational leadership functions in this environment. In terms of employee engagement and work performance, the study project's goal is to look at how organizational support on a general level impacts contextual performance in organizations. also, describe the part that leadership plays in this relationship. The associations between the variables were clarified as a result of the regression and moderator analyses. Findings have proven that perceived Organizations Support (POS) has a 31% positive effect on the contextual Performance of employees in whitecollar employees in the servant sector in Turkey (Β=310, P=000, F=40.709). It was found that perceived Organizations Support (POS) has a 27.4% effect on the work engagement of employees in white-collar employees in the servant sector in Turkey (B=.274, P=000, F, 30.919). Thirdly, it was found that transformational leadership was a significant indicator of Perceived Organizational Support and Contextual performance of employees with (t=5.636, P= 0.000, R=.361, R2 =.130, F= 28.52, P= 0.000) and finally transformational leadership was a significant indicator of Perceived Organizational Support and work engagement of employees with (B=.660, P= 0.000).The research comes to two conclusions: first, that perceived organizational support has had a minor impact on contextual performance, the effect being positive; and secondly, the study concludes that perceived organizational support is significant in inducing the work engagement amongst the employees

Keywords : Perceived organizational support, contextual performance, transformational leadership, work engagement.

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