Authors :
ABDUL SABOOR AKBARI
Volume/Issue :
Volume 7 - 2022, Issue 7 - July
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3csPfFr
DOI :
https://doi.org/10.5281/zenodo.6867024
Abstract :
The contextual performance of employees in
companies is an essential component of performance
since volunteer behaviors play a significant role in daily
work, there is currently a limited understanding of the
voluntary behaviors that organizations take beyond their
mandatory task requirements, though these are critical
elements for the overall effectiveness of the companies.
In this study, the concepts of Perceived Organizational
Support, Contextual Performance, Work Engagement,
and Transformational Leadership, which are among the
important concepts for organizations, are focused on.
The Perceived Organizational Support Scale,
Contextual Performance Scale, Work Engagement, and
Transformational Leadership Scales were used to collect
data for this study. White-collar service industry
workers in Turkey make up the study's sample. The
SPSS program, a statistical package used for social
science research, was used to evaluate the data collected
from the questionnaire given to a total of 384
participants. This study's major goal is to evaluate how
organizational support affects contextual performance
and how transformational leadership functions in this
environment. In terms of employee engagement and
work performance, the study project's goal is to look at
how organizational support on a general level impacts
contextual performance in organizations. also, describe
the part that leadership plays in this relationship.
The associations between the variables were
clarified as a result of the regression and moderator
analyses. Findings have proven that perceived
Organizations Support (POS) has a 31% positive effect
on the contextual Performance of employees in whitecollar employees in the servant sector in Turkey (Β=310,
P=000, F=40.709). It was found that perceived
Organizations Support (POS) has a 27.4% effect on the
work engagement of employees in white-collar
employees in the servant sector in Turkey (B=.274,
P=000, F, 30.919). Thirdly, it was found that
transformational leadership was a significant indicator
of Perceived Organizational Support and Contextual
performance of employees with (t=5.636, P= 0.000,
R=.361, R2 =.130, F= 28.52, P= 0.000) and finally
transformational leadership was a significant indicator
of Perceived Organizational Support and work
engagement of employees with (B=.660, P= 0.000).The
research comes to two conclusions: first, that perceived
organizational support has had a minor impact on
contextual performance, the effect being positive; and
secondly, the study concludes that perceived
organizational support is significant in inducing the
work engagement amongst the employees
Keywords :
Perceived organizational support, contextual performance, transformational leadership, work engagement.
The contextual performance of employees in
companies is an essential component of performance
since volunteer behaviors play a significant role in daily
work, there is currently a limited understanding of the
voluntary behaviors that organizations take beyond their
mandatory task requirements, though these are critical
elements for the overall effectiveness of the companies.
In this study, the concepts of Perceived Organizational
Support, Contextual Performance, Work Engagement,
and Transformational Leadership, which are among the
important concepts for organizations, are focused on.
The Perceived Organizational Support Scale,
Contextual Performance Scale, Work Engagement, and
Transformational Leadership Scales were used to collect
data for this study. White-collar service industry
workers in Turkey make up the study's sample. The
SPSS program, a statistical package used for social
science research, was used to evaluate the data collected
from the questionnaire given to a total of 384
participants. This study's major goal is to evaluate how
organizational support affects contextual performance
and how transformational leadership functions in this
environment. In terms of employee engagement and
work performance, the study project's goal is to look at
how organizational support on a general level impacts
contextual performance in organizations. also, describe
the part that leadership plays in this relationship.
The associations between the variables were
clarified as a result of the regression and moderator
analyses. Findings have proven that perceived
Organizations Support (POS) has a 31% positive effect
on the contextual Performance of employees in whitecollar employees in the servant sector in Turkey (Β=310,
P=000, F=40.709). It was found that perceived
Organizations Support (POS) has a 27.4% effect on the
work engagement of employees in white-collar
employees in the servant sector in Turkey (B=.274,
P=000, F, 30.919). Thirdly, it was found that
transformational leadership was a significant indicator
of Perceived Organizational Support and Contextual
performance of employees with (t=5.636, P= 0.000,
R=.361, R2 =.130, F= 28.52, P= 0.000) and finally
transformational leadership was a significant indicator
of Perceived Organizational Support and work
engagement of employees with (B=.660, P= 0.000).The
research comes to two conclusions: first, that perceived
organizational support has had a minor impact on
contextual performance, the effect being positive; and
secondly, the study concludes that perceived
organizational support is significant in inducing the
work engagement amongst the employees
Keywords :
Perceived organizational support, contextual performance, transformational leadership, work engagement.
