The Functionality of the Lavatory Facilities in Naraguta Campus of the University of Jos


Authors : Ijeoma G. U. Ayuba; Gwom Peter

Volume/Issue : Volume 9 - 2024, Issue 9 - September


Google Scholar : https://tinyurl.com/2swzeu3b

Scribd : https://tinyurl.com/3kxayrh5

DOI : https://doi.org/10.38124/ijisrt/IJISRT24SEP055

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : This study examines the functionality of lavatory facilities at Naraguta Campus, University of Jos, to identify key challenges and propose actionable improvements. Utilizing a mixed-methods approach, we conducted quantitative surveys and qualitative interviews with both staff and students to assess various dimensions of lavatory functionality, including accessibility, cleanliness, maintenance, and user satisfaction. Our findings reveal significant issues related to inadequate accessibility for persons with disabilities, frequent maintenance delays, and suboptimal cleanliness standards. The study underscores the need for comprehensive enhancements in lavatory facilities to better serve the campus community. Recommendations include the implementation of more frequent cleaning schedules, the upgrade of accessibility features, and the establishment of a dedicated maintenance team. This research contributes to the broader discourse on campus facility management and offers a framework for similar assessments in other educational institutions.

Keywords : Lavatory Facilities, Campus Infrastructure, Accessibility, Cleanliness, Maintenance, User Satisfaction, University of Jos, Naraguta Campus.

References :

  1. Smith and B. Jones. Inclusive Design in Campus Facilities. University Press, 2021.
  2. J. Lee et al. Accessibility and User Satisfaction in Campus Lavatories. Facilities Management Review, vol. 9, no. 4, 2020, pp. 70-85.
  3. T. Blackwell,  et al. Impact of Lavatory Facilities on Health and Academic Performance. Journal of Campus Health, vol. 14, no. 2, 2019, pp. 115-130.
  4. ADA. Americans with Disabilities Act Guidelines. U.S. Department of Justice, 2022.
  5. R. Peters  and S. O'Reilly. The Influence of Lavatory Functionality on Institutional Reputation. Journal of Educational Facilities, vol. 22, no. 1, 2022, pp. 88-100.
  6. D.G. Cotts;  K.O. Roper, Kathy  and P.R. Payant. The Facility Management Handbook. AMACOM, 2010.
  7. D.A. Norman, . The Design of Everyday Things. Basic Books, 2013.
  8. E. Steinfeld,  and J. Maisel., Universal Design: Creating Inclusive Environments. Wiley, 2012.
  9. Parasuraman; A.V.Zeithaml and L. L. Berry. "A Conceptual Model of Service Quality and Its Implications for Future Research." Journal of Marketing, vol. 49, no. 4, 1985, pp. 41-50.
  10. J. Fulmer. "What in the World is Infrastructure?" PEI Infrastructure Investor, vol. 12, no. 4, 2009, pp. 30-32.
  11. J. Rawls.  A Theory of Justice. Harvard University Press, 1971.

This study examines the functionality of lavatory facilities at Naraguta Campus, University of Jos, to identify key challenges and propose actionable improvements. Utilizing a mixed-methods approach, we conducted quantitative surveys and qualitative interviews with both staff and students to assess various dimensions of lavatory functionality, including accessibility, cleanliness, maintenance, and user satisfaction. Our findings reveal significant issues related to inadequate accessibility for persons with disabilities, frequent maintenance delays, and suboptimal cleanliness standards. The study underscores the need for comprehensive enhancements in lavatory facilities to better serve the campus community. Recommendations include the implementation of more frequent cleaning schedules, the upgrade of accessibility features, and the establishment of a dedicated maintenance team. This research contributes to the broader discourse on campus facility management and offers a framework for similar assessments in other educational institutions.

Keywords : Lavatory Facilities, Campus Infrastructure, Accessibility, Cleanliness, Maintenance, User Satisfaction, University of Jos, Naraguta Campus.

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