Authors :
Ijeoma G. U. Ayuba; Gwom Peter
Volume/Issue :
Volume 9 - 2024, Issue 9 - September
Google Scholar :
https://tinyurl.com/2swzeu3b
Scribd :
https://tinyurl.com/3kxayrh5
DOI :
https://doi.org/10.38124/ijisrt/IJISRT24SEP055
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
This study examines the functionality of
lavatory facilities at Naraguta Campus, University of
Jos, to identify key challenges and propose actionable
improvements. Utilizing a mixed-methods approach, we
conducted quantitative surveys and qualitative
interviews with both staff and students to assess various
dimensions of lavatory functionality, including
accessibility, cleanliness, maintenance, and user
satisfaction. Our findings reveal significant issues
related to inadequate accessibility for persons with
disabilities, frequent maintenance delays, and
suboptimal cleanliness standards. The study
underscores the need for comprehensive enhancements
in lavatory facilities to better serve the campus
community. Recommendations include the
implementation of more frequent cleaning schedules,
the upgrade of accessibility features, and the
establishment of a dedicated maintenance team. This
research contributes to the broader discourse on
campus facility management and offers a framework
for similar assessments in other educational institutions.
Keywords :
Lavatory Facilities, Campus Infrastructure, Accessibility, Cleanliness, Maintenance, User Satisfaction, University of Jos, Naraguta Campus.
References :
- Smith and B. Jones. Inclusive Design in Campus Facilities. University Press, 2021.
- J. Lee et al. Accessibility and User Satisfaction in Campus Lavatories. Facilities Management Review, vol. 9, no. 4, 2020, pp. 70-85.
- T. Blackwell, et al. Impact of Lavatory Facilities on Health and Academic Performance. Journal of Campus Health, vol. 14, no. 2, 2019, pp. 115-130.
- ADA. Americans with Disabilities Act Guidelines. U.S. Department of Justice, 2022.
- R. Peters and S. O'Reilly. The Influence of Lavatory Functionality on Institutional Reputation. Journal of Educational Facilities, vol. 22, no. 1, 2022, pp. 88-100.
- D.G. Cotts; K.O. Roper, Kathy and P.R. Payant. The Facility Management Handbook. AMACOM, 2010.
- D.A. Norman, . The Design of Everyday Things. Basic Books, 2013.
- E. Steinfeld, and J. Maisel., Universal Design: Creating Inclusive Environments. Wiley, 2012.
- Parasuraman; A.V.Zeithaml and L. L. Berry. "A Conceptual Model of Service Quality and Its Implications for Future Research." Journal of Marketing, vol. 49, no. 4, 1985, pp. 41-50.
- J. Fulmer. "What in the World is Infrastructure?" PEI Infrastructure Investor, vol. 12, no. 4, 2009, pp. 30-32.
- J. Rawls. A Theory of Justice. Harvard University Press, 1971.
This study examines the functionality of
lavatory facilities at Naraguta Campus, University of
Jos, to identify key challenges and propose actionable
improvements. Utilizing a mixed-methods approach, we
conducted quantitative surveys and qualitative
interviews with both staff and students to assess various
dimensions of lavatory functionality, including
accessibility, cleanliness, maintenance, and user
satisfaction. Our findings reveal significant issues
related to inadequate accessibility for persons with
disabilities, frequent maintenance delays, and
suboptimal cleanliness standards. The study
underscores the need for comprehensive enhancements
in lavatory facilities to better serve the campus
community. Recommendations include the
implementation of more frequent cleaning schedules,
the upgrade of accessibility features, and the
establishment of a dedicated maintenance team. This
research contributes to the broader discourse on
campus facility management and offers a framework
for similar assessments in other educational institutions.
Keywords :
Lavatory Facilities, Campus Infrastructure, Accessibility, Cleanliness, Maintenance, User Satisfaction, University of Jos, Naraguta Campus.