Authors :
Md Imran; Md Irfan Hossain; Tarannum Nishat Anika
Volume/Issue :
Volume 11 - 2026, Issue 1 - January
Google Scholar :
https://tinyurl.com/2kjpvdw3
Scribd :
https://tinyurl.com/bddmuafs
DOI :
https://doi.org/10.38124/ijisrt/26jan087
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
Despite Bangladesh's extensive Mobile Financial Services infrastructure catering to over 220 million users, just
9.1% of people access official credit sources. This mixed-methods study examines the influence of mobile-enabled FinTech
lending platforms on credit accessibility and business performance for 300 unbanked micro-entrepreneurs in rural and
semi-urban areas of Bangladesh. The study used stratified sampling, surveys, and semi-structured interviews to investigate
whether the magnitude of digital footprints predicts loan approval as well as perceived loan worth. Research reveals a
notable paradox: whereas digital footprint is a robust predictor of loan approval, it shows no link with perceived helpfulness.
Borrowers across all tiers of digital engagement primarily indicated that loans were unbeneficial, citing issues such as
payback anxiety, concealed costs, and inadequate loan amounts. In contrast to true financial freedom, the study shows that
algorithmic access that lacks clear pricing, financial literacy support, and flexible repayment choices promotes transactional
inclusion. FinTech lending in Bangladesh operates inclusively in its approval processes, although fails to have significant
developmental effects. The study promotes legislative frameworks that require fee transparency, set minimum loan
thresholds for company investments, introduce flexible repayment choices, and offer formal grievance processes to
transform digital access into meaningful financial inclusion.
Keywords :
FinTech Lending, Digital Footprint Intensity, Nano-Loans, bKash, Algorithmic Credit Scoring, Unbanked Micro- Entrepreneurs.
References :
- Agarwal, S., & Chua, Y. H. (2020). FinTech and household finance: a review of the empirical literature. China Finance Review International. https://www.emerald.com/insight/2044-1398.htm
- Akter, R., Priyodarshini, A., & Barua, S. (2021). Empowering Small Businesses with Financial Technology: The Road Less Travelled. Journal of Financial Markets and Governance, 1(1), 101–122. https://doi.org/https://doi.org/10.54728/2112211640063460
- Alvi, A., Ali, A., Paracha, A. N., & Mangrio, K. B. (2025). Fintech innovations and financial inclusion: Digital credit, micro-lending, and poverty alleviation. Inverge Journal of Social Sciences, 4(4). https://doi.org/10.63544/jiss.v4i4.186
- Biswas, M. (2021). The role of mobile technologies in the sustainability of women-led micro-enterprises and women’s empowerment in rural Bangladesh. https://doi.org/https://doi.org/10.4324/9781003045946
- Eça, A., Miguel, A., Melissa, P. P., & Rizzo, A. (2022). The Real Effects of FinTech Lending on SMEs: Evidence from Loan Applications. https://ssrn.com/abstract=4205164
- Halloluwa, T., & Vyas, D. (2022). Dhana Labha: A Financial Management Application to Underbanked Communities in Rural Sri Lanka.
- Hamarat, C. (2023). FinTech versus Traditional Bank Lending to Small Businesses.
- Hoque, A. (2023). Fintech’s game-changing opportunities for SMEs: A study on selected SMEs in Bangladesh. Asian Economic and Financial Review, 13(5), 308-319. https://doi.org/10.55493/5002.v13i5.4780
- Hossain, M., & Khan, A. (2025). A Review of bKash: Transforming Financial Inclusion and the Digital Economy in Bangladesh. The Science Post, 1(4). https://doi.org/https://doi.org/ 10.5281/zenodo.17636369
- Kumar, J., & Sabbineni, P. (2022). Role of Fintech and Alternative Credit Scoring Methods in Accelerating the Financial Inclusion of Smallholder Farmers in India. Indian Journal of Natural Sciences, 13(71).
- Nguyen, T. M., Phan, H. H., & Nguyen, C. Q. (2025). Peer-To-Peer Lending In Viet Nam: A R eview of L iterature. GLOBAL BUSINESS & FINANCE REVIEW, 30(9), 126-140. https://doi.org/doi.org/10.17549/gbfr.2025.30.9.126
- Rahman, M. (2025). Present and future of digital banking services in Bangladesh. Review of Applied Science and Technology, 4(2), 725-749. https://doi.org/10.63125/k7fgr183
- Ravichandiran, G., & Jeeva, M. (2025). A study on growth of digital payment transactions in India. Emperor Journal of Economics and social Science Research, 204-213. www.mayas.info
- Sanga, B., & Aziakpono, M. (2023). FinTech and SMEs financing: A systematic literature review and bibliometric analysis. Digital Business. https://doi.org/https://doi.org/10.1016/j.digbus.2023.100067
- Shaheen, N., Hussain, A., Jan, S. A., & Khan, N. (2025). Role Of Digital Financial Services In Enhancing Microfinance Access For Micro-Entrepreneurs In Pakistan: Evaluating The Effectiveness Of Digital Financial Platforms In Improving Microfinance Penetration And Meeting The Financial Needs Of Micro-Entrepreneu. Journal of Management Science Research Review, 4(4). https://jmsrr.com/index.php/Journal/about
- Shahzady, R. (2024). Micro-Finance and Regulations. Uzbek Journal of Law and Digital Policy, 2(4).
- Tang, N. (2024). P2P Lending and Mobile Payments: Disrupting Traditional. Journal of Applied Economics and Policy Studies, 11. https://doi.org/10.54254/2977-5701/11/2024106
- Thanvi, S., & Rajpurohit, G. (2021). Digital Lending in India: The Loan Trap. JOURNAL OF THE LEGAL STUDIES.
Despite Bangladesh's extensive Mobile Financial Services infrastructure catering to over 220 million users, just
9.1% of people access official credit sources. This mixed-methods study examines the influence of mobile-enabled FinTech
lending platforms on credit accessibility and business performance for 300 unbanked micro-entrepreneurs in rural and
semi-urban areas of Bangladesh. The study used stratified sampling, surveys, and semi-structured interviews to investigate
whether the magnitude of digital footprints predicts loan approval as well as perceived loan worth. Research reveals a
notable paradox: whereas digital footprint is a robust predictor of loan approval, it shows no link with perceived helpfulness.
Borrowers across all tiers of digital engagement primarily indicated that loans were unbeneficial, citing issues such as
payback anxiety, concealed costs, and inadequate loan amounts. In contrast to true financial freedom, the study shows that
algorithmic access that lacks clear pricing, financial literacy support, and flexible repayment choices promotes transactional
inclusion. FinTech lending in Bangladesh operates inclusively in its approval processes, although fails to have significant
developmental effects. The study promotes legislative frameworks that require fee transparency, set minimum loan
thresholds for company investments, introduce flexible repayment choices, and offer formal grievance processes to
transform digital access into meaningful financial inclusion.
Keywords :
FinTech Lending, Digital Footprint Intensity, Nano-Loans, bKash, Algorithmic Credit Scoring, Unbanked Micro- Entrepreneurs.