The paper purposes to examine the factors
which affect employee performance, including: Turnover
intention & employee loyalty. In addition, the paper wants
to examine the impact of turnover intention on employee
loyalty also examine how employee loyalty modulates the
impact of employee performance on turnover intention.
The participants in this research include amounted to 133
employees of the Infra & EPCC Marketing Department at
PT WIKA. The sampling technique used total sampling,
where all populations were sampled, but there were
limitations to data collection where only 130
questionnaires were collected, so the respondents in this
study were 130 employees. The paper SEM-PLS is a
descriptive quantitative approach that is employed. The
analysis of this study's findings indicates that: Turnover
intention has a positive and significant effect on employee
loyalty; Turnover intention has no significant effect on
employee performance; Employee loyalty has a positive
and significant effect on employee performance; Employee
loyalty mediates the positive effect of turnover intention
on employee performance.
Keywords : Turnover intention, Employee Loyalty, Employee Performance