The Impact of Vat Compliance Strategies on Taxpayer Compliance in Tanzania: A Case Study of the Tanzania Revenue Authority in Morogoro Municipality


Authors : Kolia Omari Mponda

Volume/Issue : Volume 9 - 2024, Issue 10 - October


Google Scholar : https://tinyurl.com/yfasyxa7

Scribd : https://tinyurl.com/5drx3nau

DOI : https://doi.org/10.38124/ijisrt/IJISRT24OCT488

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : Taxpayers VAT compliance has been a constant concern for tax administration in developing countries including Tanzania. This is partly due to the nature of this tax and the portion of revenue contributed by this tax to finance public services. The purpose of this study is to evaluate the effect of VAT compliance strategies on taxpayer adherence in Tanzania, specifically focusing on the TRA in Morogoro Municipality. The research targeted VAT-registered taxpayers and TRA staff in Morogoro Municipality. Sample size for this study was 88 respondents. Data were gathered through questionnaires and interviews. Quantitative data were analyzed using multiple ordinary least squares regression model, The study highlights that VAT compliance is notably influenced by the relationship between tax officials and taxpayers, the involvement of tax advisers, and the frequency of tax audits, with the relationship between tax officials and taxpayers having the most significant impact. Information sources on VAT, however, do not significantly affect compliance levels. To enhance VAT compliance, it is recommended that tax authorities focus on improving interactions between officials and taxpayers, increase the involvement of tax advisers, and conduct regular and thorough tax audits. Additionally, while information sources were not found to be highly influential in this study, providing clear and accessible VAT information remains important for ensuring that all taxpayers are well-informed.

Keywords : Vat Compliance Strategies and Taxpayer Compliance.

References :

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  7. Okunogbe, O. & Santoro, F. (2023). The Promise and Limitations of Information Technology for Tax Mobilization, The World Bank Research Observer, 38(2), 295–324.
  8. Van Dijke, M., Gobena, L. B., &Verboon, P. (2019). Make me want to pay. A three-way interaction between procedural justice, distributive justice, and power on voluntary tax compliance. Frontiers in psychology, 10, 1632.
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Taxpayers VAT compliance has been a constant concern for tax administration in developing countries including Tanzania. This is partly due to the nature of this tax and the portion of revenue contributed by this tax to finance public services. The purpose of this study is to evaluate the effect of VAT compliance strategies on taxpayer adherence in Tanzania, specifically focusing on the TRA in Morogoro Municipality. The research targeted VAT-registered taxpayers and TRA staff in Morogoro Municipality. Sample size for this study was 88 respondents. Data were gathered through questionnaires and interviews. Quantitative data were analyzed using multiple ordinary least squares regression model, The study highlights that VAT compliance is notably influenced by the relationship between tax officials and taxpayers, the involvement of tax advisers, and the frequency of tax audits, with the relationship between tax officials and taxpayers having the most significant impact. Information sources on VAT, however, do not significantly affect compliance levels. To enhance VAT compliance, it is recommended that tax authorities focus on improving interactions between officials and taxpayers, increase the involvement of tax advisers, and conduct regular and thorough tax audits. Additionally, while information sources were not found to be highly influential in this study, providing clear and accessible VAT information remains important for ensuring that all taxpayers are well-informed.

Keywords : Vat Compliance Strategies and Taxpayer Compliance.

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