Authors :
Arfan
Volume/Issue :
Volume 9 - 2024, Issue 1 - January
Google Scholar :
http://tinyurl.com/fzpjmuax
Scribd :
http://tinyurl.com/3yev77wn
DOI :
https://doi.org/10.5281/zenodo.10526871
Abstract :
This study aimed to examine the impact of
servant leadership on motivation, employee happiness,
and the work environment. Specifically, it sought to
analyse the influence of servant leadership on motivation
and employee happiness, as well as the influence of
employee happiness and the work environment on
motivation. The study was conducted at PT PNM
Pematang Siantar Branch. In order to implement this
purpose, data gathering techniques were employed,
specifically through the use of observation and
questionnaires in the Mekaar business unit of PT PNM
Pematang Siantar. The research involved doing analysis
through the computation of the Outer Model, Inner
Model, and Hypothesis Testing. SmartPLS 4 employs
three criteria to evaluate the Outer Model in data analysis
techniques: Convergent Validity, Discriminant Validity,
and Composite Reliability. The findings of this study
indicate that Servant Leadership has a substantial and
beneficial impact on Motivation, with a magnitude of 42%.
Additionally, Servant Leadership has a significant and
positive effect on Employee Happiness, with a magnitude
of 22.2%. Furthermore, Motivation is found to have a
significant and positive influence on employee happiness,
with a magnitude of 13.2% at a 90% level of significance.
The work environment has a substantial and positive
impact of 46.6% on motivation and a significant impact of
62.4% on employee happiness. However, both servant
leadership and work environment have negligible effects
on employee happiness through motivation, with
consecutive results of 0.50% and 0.62%.
Keywords :
Servant Leadership, Work Environment, Employee Motivation and Happiness.
This study aimed to examine the impact of
servant leadership on motivation, employee happiness,
and the work environment. Specifically, it sought to
analyse the influence of servant leadership on motivation
and employee happiness, as well as the influence of
employee happiness and the work environment on
motivation. The study was conducted at PT PNM
Pematang Siantar Branch. In order to implement this
purpose, data gathering techniques were employed,
specifically through the use of observation and
questionnaires in the Mekaar business unit of PT PNM
Pematang Siantar. The research involved doing analysis
through the computation of the Outer Model, Inner
Model, and Hypothesis Testing. SmartPLS 4 employs
three criteria to evaluate the Outer Model in data analysis
techniques: Convergent Validity, Discriminant Validity,
and Composite Reliability. The findings of this study
indicate that Servant Leadership has a substantial and
beneficial impact on Motivation, with a magnitude of 42%.
Additionally, Servant Leadership has a significant and
positive effect on Employee Happiness, with a magnitude
of 22.2%. Furthermore, Motivation is found to have a
significant and positive influence on employee happiness,
with a magnitude of 13.2% at a 90% level of significance.
The work environment has a substantial and positive
impact of 46.6% on motivation and a significant impact of
62.4% on employee happiness. However, both servant
leadership and work environment have negligible effects
on employee happiness through motivation, with
consecutive results of 0.50% and 0.62%.
Keywords :
Servant Leadership, Work Environment, Employee Motivation and Happiness.
