Authors :
Cindy Permatasari Surya; M. Ali Iqbal
Volume/Issue :
Volume 8 - 2023, Issue 2 - February
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3Ernfgr
DOI :
https://doi.org/10.5281/zenodo.7659310
Abstract :
This research is about the implementation of
trust and collaboration to support the satisfaction and
productivity of bank xyz employees. Through the cultural
transformation process of BUMN, on July 1st 2020
officially establish AKHLAK as the BUMN's core value,
so that the work culture transformation program runs
effectively and efficiently, BUMN must know in advance
what the current conditions of the organization's work
culture is. XYZ Bank itself is proactive and committed to
implementing AKHLAK values to realize the spirit of
Indonesian BUMN. So this research was discussed the
implementation of XYZ Bank in 2022 while prioritizing
Trust and Collaborative values as the realization of the
awards obtained as Best BUMN Trust and Best BUMN
Collaborative, with the implementation of Trust and
Collaborative at XYZ Bank, factors that influence the
increased sense of satisfaction and lack of employee
satisfaction in the work environment and what factors
influence the increase and decrease in work productivity.
Given the importance of supporting factors for employee
satisfaction and work productivity through the XYZ
Bank work culture. The data analysis method was used
the partial least square structural equation model (SEMPLS). The population in this study are employees of XYZ
Bank head office, region and branch. The number of
samples is 206 employees. The results of this study was
indicate that the Trust variable has a positive and
significant effect on the Satisfaction variable, beside that
the Trust variable has a positive and significant effect on
Productivity, there were a positive and significant effect
on the Satisfaction variable on Productivity, the
Collaborative variable has a positive and significant effect
on Satisfaction, the Collaborative variable has an effect
positive and significant to Productivity.
Keywords :
Trust, Collaborative, Satisfaction, Productivity
This research is about the implementation of
trust and collaboration to support the satisfaction and
productivity of bank xyz employees. Through the cultural
transformation process of BUMN, on July 1st 2020
officially establish AKHLAK as the BUMN's core value,
so that the work culture transformation program runs
effectively and efficiently, BUMN must know in advance
what the current conditions of the organization's work
culture is. XYZ Bank itself is proactive and committed to
implementing AKHLAK values to realize the spirit of
Indonesian BUMN. So this research was discussed the
implementation of XYZ Bank in 2022 while prioritizing
Trust and Collaborative values as the realization of the
awards obtained as Best BUMN Trust and Best BUMN
Collaborative, with the implementation of Trust and
Collaborative at XYZ Bank, factors that influence the
increased sense of satisfaction and lack of employee
satisfaction in the work environment and what factors
influence the increase and decrease in work productivity.
Given the importance of supporting factors for employee
satisfaction and work productivity through the XYZ
Bank work culture. The data analysis method was used
the partial least square structural equation model (SEMPLS). The population in this study are employees of XYZ
Bank head office, region and branch. The number of
samples is 206 employees. The results of this study was
indicate that the Trust variable has a positive and
significant effect on the Satisfaction variable, beside that
the Trust variable has a positive and significant effect on
Productivity, there were a positive and significant effect
on the Satisfaction variable on Productivity, the
Collaborative variable has a positive and significant effect
on Satisfaction, the Collaborative variable has an effect
positive and significant to Productivity.
Keywords :
Trust, Collaborative, Satisfaction, Productivity
