Authors :
Augustine Ohene Adu; Jannat Abbas; Noah Evonlah
Volume/Issue :
Volume 9 - 2024, Issue 4 - April
Google Scholar :
https://tinyurl.com/yuurxumw
Scribd :
https://tinyurl.com/bdd3a49a
DOI :
https://doi.org/10.38124/ijisrt/IJISRT24APR2073
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
Effective quality management strategies
improve and sustain organisations' competitiveness in
the current business environment by incorporating
information technology. The primary aim of this
research is to investigate the moderating influence of
information technology on the connection between
quality management strategies and the performance of
construction firms in Accra, Ghana. The study utilized a
sample of 255 construction firms in the Accra-
Metropolis. The data collected underwent analysis using
inferential and descriptive statistics. The results
indicated a favorable impact of quality management
strategies on the performance of construction companies.
Furthermore, a positive correlation was found between
the integration of information technology (IT) and the
performance of construction firms. Nevertheless, there
was an insignificant correlation of the moderator
(information technology integration) on the link between
quality management strategies and the performance of
construction companies. This could be attributed to the
absence of skills and expertise, as well as the absence of a
modernized information technology system that
integrates communication and quality management
processes in construction organizations in Ghana.
Subsequent studies should concentrate on the barriers to
integrating IT into quality management processes in
construction firms in developing nations.
Keywords :
Quality Management, Performance of Construction Companies, Information Technology Integration.
Effective quality management strategies
improve and sustain organisations' competitiveness in
the current business environment by incorporating
information technology. The primary aim of this
research is to investigate the moderating influence of
information technology on the connection between
quality management strategies and the performance of
construction firms in Accra, Ghana. The study utilized a
sample of 255 construction firms in the Accra-
Metropolis. The data collected underwent analysis using
inferential and descriptive statistics. The results
indicated a favorable impact of quality management
strategies on the performance of construction companies.
Furthermore, a positive correlation was found between
the integration of information technology (IT) and the
performance of construction firms. Nevertheless, there
was an insignificant correlation of the moderator
(information technology integration) on the link between
quality management strategies and the performance of
construction companies. This could be attributed to the
absence of skills and expertise, as well as the absence of a
modernized information technology system that
integrates communication and quality management
processes in construction organizations in Ghana.
Subsequent studies should concentrate on the barriers to
integrating IT into quality management processes in
construction firms in developing nations.
Keywords :
Quality Management, Performance of Construction Companies, Information Technology Integration.
