The Quality of Work Life (QWL) as a Determining Factor for Employee Performance of LPP TVRI South Sulawesi through Organizational Citizenship Behavior (OCB) Variables


Authors : Pratiwi Inceng, Djabir Hamzah, Fauziah Umar

Volume/Issue : Volume 4 - 2019, Issue 11 - November

Google Scholar : https://goo.gl/DF9R4u

Scribd : https://bit.ly/2YW2bbV

This study aims to measure the implementation of the Quality of Work Life (QWL) toward the Employee Performance and Organization Citizenship Behavior (OCB) as intervening variable. This study was conducted in path analysis where 65 employees as the samples from 177 populations at LPP TVRI South Sulawesi. The data were collected by using interview checklist and questionnaire. The data were analyzed by using SPSS 25 version. The research outcome indicated that the Quality of Work Life (QWL) has no insignificant impact on Employee Performance at LPP TVRI South Sulawesi but have a direct impact on Organizational Citizenship Behavior (OCB). Similarly, Organizational Citizenship Behavior (OCB), which has a significant impact on Employee Performance and also Quality of Work Life (QWL), has a significant impact on Employee Performance through Organizational Citizenship Behavior (OCB).

Keywords : Quality of Work Life (QWL), Organizational Citizenship Behavior (OCB), and Employee Performance.

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31 - December - 2021

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