The Role of Organizational Capability in the Relationship between Human Capital and Relational Capital with Organizational Performance (Case Study in Tuberculosis Controll Program of Jakarta Province Health Services)

Authors : Wahyu Renggani, Kasmir

Volume/Issue : Volume 5 - 2020, Issue 1 - January

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The main objective of this research is to explore the role of organizational capabilities related to the relationship of Human Capital (HR) and Relational Capital with Organizational Performance. Based on the Indonesia Health Profile 2015 - 2018 published by the Indonesian Ministry of Health, the success rates of Jakarta Province are 63.0 (2015), 79.9 (2016), 76.5 (2017) and 81.2 (2018). This figure is lower than target at 90. This is interesting considering that the response to Tb is very crucial, especially in densely populated areas such as Jakarta. Research sampling was conducted at Tuberculosis Control Program Jakarta Provincial Health Office. 100 (a hundred ) respondents of this study were doctors, nurses and laboratory analysts who join the program and working at the Department of Health, Hospitals and Health Centers accros the province. Quantitative research was developed by utilizing structural equation modeling. The finding concludes that Organizational Capability doesn”t mediate the influence of Human Capital on Organizational Performance, while Organizational Capability fully mediating the influence of Relational Capital on Organizational Performance.

Keywords : Human capital, Relational Capital, Organizational performance and Organizational Capability.


Paper Submission Last Date
30 - June - 2023

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