Authors :
Raghad Yousif Gabrow
Volume/Issue :
Volume 7 - 2022, Issue 7 - July
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3BTM2t1
DOI :
https://doi.org/10.5281/zenodo.6982351
Abstract :
Total Quality Management is a policy that
encourages constant improvement in quality. In other
words, Total Quality Management (TQM) is the core of
a top-level strategy aimed at achieving sustained success
via the elation of one's clientele. In an effort to provide
guidelines for successful TQM deployment in any
business, this study examines many TQM process
"models" and the literature on reported applications in
manufacturing. Before examining how well various
TQM models account for these differences, it is
necessary to identify the most fundamental ones. Finally,
a thorough analysis of the reported TQM applications in
tourism management is used to define the steps that
must be taken for TQM to succeed in this context. These
recommendations for adopting Total Quality
Management (TQM) might be useful for businesses in
the tourism sector since they will simplify the
implementation process and reduce the likelihood of
failure.
Keywords :
Total Quality Management; Tourism Industry; comeotitive advantage; TQM.
Total Quality Management is a policy that
encourages constant improvement in quality. In other
words, Total Quality Management (TQM) is the core of
a top-level strategy aimed at achieving sustained success
via the elation of one's clientele. In an effort to provide
guidelines for successful TQM deployment in any
business, this study examines many TQM process
"models" and the literature on reported applications in
manufacturing. Before examining how well various
TQM models account for these differences, it is
necessary to identify the most fundamental ones. Finally,
a thorough analysis of the reported TQM applications in
tourism management is used to define the steps that
must be taken for TQM to succeed in this context. These
recommendations for adopting Total Quality
Management (TQM) might be useful for businesses in
the tourism sector since they will simplify the
implementation process and reduce the likelihood of
failure.
Keywords :
Total Quality Management; Tourism Industry; comeotitive advantage; TQM.
