Authors :
Irene Muyango Makene
Volume/Issue :
Volume 10 - 2025, Issue 9 - September
Google Scholar :
https://tinyurl.com/3249wake
Scribd :
https://tinyurl.com/mput484v
DOI :
https://doi.org/10.38124/ijisrt/25sep1382
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Note : Google Scholar may take 30 to 40 days to display the article.
Abstract :
The purpose of this study was to examine the role of counseling services in enhancing teenagers’ academic
performance in secondary schools within Iringa Municipality, Tanzania. A case study research design was adopted,
utilizing a qualitative research approach. Data were collected through semi-structured interviews, focus group discussions,
and documentary reviews. Purposive sampling was employed to select four secondary schools out of the forty-five in Iringa
Municipality, as well as to identify heads of schools, academic teachers, counseling teachers, and students who participated
in focus group discussions. Additionally, simple random sampling was used to select thirty-two teenagers. Key informant
interviews served as the primary data collection instruments. The findings indicated that teenagers’ academic
performance in secondary schools is influenced by the implementation of counseling services. However, counseling services
were found to be only partially effective, with limited availability and accessibility. Although students recognized the
importance of counseling services and their positive impact on academic performance, they expressed dissatisfaction with
the way these services were delivered. Challenges identified included inadequate counseling facilities, the assignment of
discipline teachers as counselors, an insufficient number of trained counselors (often one or two per school), shortage of
funds, and a lack of motivation among many school counselors. The study concluded that counseling responsibilities
should be separated from teaching duties, and parents or caregivers should play a more active role in supporting their
children’s mental well-being. It recommended that the government prioritize the development of policies to improve
counseling services in secondary schools and promote mass education to raise awareness about the importance of seeking
professional help or confiding in trusted individuals.
Keywords :
Counseling Services, Secondary Schools, Teenagers', Academic Performance.
References :
- Abdaalla, S. M. (2022). Assessment of quality of guidance and counselling services in Zanzibar: A case of Abdulrahman Al-Sumait University and Zanzibar University. International Journal of Novel Research in Healthcare and Nursing, 9(3), 114–122.
- Abel, J. (2016). Investigating counselling services as a strategy of enhancing academic achievement of secondary school students in Tanzania: A case of Mbeya city (Unpublished Master’s dissertation). University of Dar es Salaam.
- Ajayi, E. E., Aboho, D. A. & Ajayi, V. O. (2018). Effects of experiential and inquiry teaching strategies on upper basic students’ achievement in social studies. Journal of Education, Benue State University Makurdi,18(1), 119–129.
- Akaranga, S. I., & Makua, B. K. (2016). Ethical considerations and their applications to research: A case of the University of Nairobi. Journal of Educational Policy and Entrepreneurial Research, 3(12), 1–19.
- Al-Khayat, A. M. (2021). Exploring the impact of the displaced happy helping hand app for Syrian adolescents in Lebanon: Digitalized psychosocial support in education (Master’s thesis). Oslo Metropolitan University.
- Alloph, J. M., & Msonge, E. (2023). Challenges facing teachers in the provision of career guidance services to secondary school students in Magu District, Tanzania. "East African Journal of Education Studies", 6(2), 171–181.https://doi.org/10.37284 /eajes. 6.2.1277
- American Counseling Association. (2014). ACA code of ethics. Retrieved from https://www. Counseling.org/docs/default-source/ethics/2014-code-of-ethics.pdf
- American Psychiatric Association. (2017). Diagnostic and statistical manual for mental disorders (7th ed.). American Psychiatric Publishing.
- American School Counselor Association. (2023). The ASCA national model: A framework for school counseling programs (4th ed.). American School Counseling Association.
- Argentova, T. (2018). Department of psychological sciences of social-psychological. Nova Science Publishers.
- Arianto, A., & Huda, N. (2022). Facilities and infrastructure: A conceptual study of guidance and counseling in Islamic education. Al-Ulum Jurnal Pemikiran dan Penelitian Ke-Islamic, 9(2), 186–195.
- Auger, R. W., Abel, N. R., & Oliver, B. M. (2019). Spotlighting stigma and barriers: Examining secondary students’ attitudes toward school counseling services. Professional School Counseling, 22(1), 1–12.
- Auger, R., Abel, N. R., & Oliver, B. M. (2018). Spotlighting stigma and barriers: Examining secondary students’ attitudes toward school counseling services. Butler Digital Commons. https://digitalcommons.butler.edu/coe_papers
- Ayandele, & Ayoola. (2019). Cohabitation: Harbinger or slayer of marriage in Sub-Saharan Africa? Gender and behaviour,17(2), 13029-13039.
- Baghdady, A., & Zaki, O. (2019). Secondary education governance in Sub-Saharan Africa. Secondary Schools in Africa. https://masrecardfdn.org
- Bantjes, J., & Mapaling, C. (2021). “I’m not afraid of dying because I’ve got nothing to lose”: Young men in South Africa talk about nonfatal suicidal behaviour. American Journal of Men's Health, 15(2), 1–12.
- Beebe, A. (2017). Barriers to mental health service access at a large public university. PSU McNair Scholars Online Journal, 11(2), 14.
- Biswalo, P. (2019). Guidance and counseling in Tanzanian secondary schools: Challenges and opportunities. Dar es Salaam University Press.
- Boitt, M. L. J. (2016). Evaluation of the challenges in the implementation of the guidance and counselling program in Baringo County secondary schools, Kenya. Journal of Education and Practice, 7(30), 27–34.
- Bronfenbrenner, U. (1994). Ecological models of human development. In T. Husen & T. N. Postlethwaite (Eds.), International encyclopedia of education (3rd ed., Vol. 2, pp. 37–43). Oxford: Pergamon.
- Bryan, K. (2004). Research methods in educational psychology: Guide for students. SAGE Publications LTD
- Castleberry, A., & Nolen, A. (2018). Thematic analysis of qualitative research data: Is it as easy as it sounds? Currents in Pharmacy Teaching and Learning, 10(6), 807–815.
- Chidarikire, M. (2017). A peer counselling strategy for alleviating drug abuse in Zimbabwean rural learning ecologies (Doctoral dissertation). University of the Free State.
- Coffey, A., & Atkinson, P. (1996). Making sense of qualitative data: Complementary research strategies. SAGE Publications.
- D’Costa, B., Lobo, R., & Ward, J. (2021). Lessons learned from the implementation of the Young Public Health Research. Public Health Research, 8(15), 1–52.
- Darby, W. C. (2018). The limits of confidentiality: Informed consent and ethical considerations in counseling. Journal of Counseling Ethics, 45(2), 123–135.
- Denscombe, M. (2010). The effect of perceptions of 'the young smoker' as a risk object. Health, Risk & Society, 12(5), 425–440.
- Douglas, M. (2015). Meaning of data. Retrieved September 22, 2017, from http://www.onlineetymologydictionary/data
- Enon, J. C. (1998). Educational research, statistics and measurements. Makerere University.
- George, T. (2022). Types of interviews in research. Scribbr.
- George, T. (2022). What is a focus group discussion: Step-by-step guide and examples. Scribbr.
- Ismail, M., Jamaluddin, S., & Sumari, M. (2017). The counselors’ psychological wellbeing. International Journal of Academic Research in Business and Social Science, 7(03), 733–738.
- Jason, L. A., & Glenwick, D. S. (2016). Handbook of methodological approaches to community-based research: Qualitative, quantitative and mixed methods. Oxford University Press.
- Kambouropoulos, A. (2015). Barriers to the utilization of counselling services by international students. World Journal of Education, 4(5), 4–8. https://doi.org/10.5430/wje.v5n5p1
- Kennedy, T. D., Flach, Y., Detullio, D., Millen, D. H., Englebert, N., & Edmonds, W. A. (2019). Exploring emotional intelligence and IQ as predictors of success of foster care alumni. Journal of Child and Family Studies, 6(7), 1–10.
- Kerlinger, F. N. (1993). Foundations of behavioral research. Holt, Rinehart and Winston.
- Knight, M. A., Haboush-Deloye, A., Goldberg, P. M., & Grob, K. (2019). Strategies and tools to embrace prevention with upstream programs: A novel pilot program for enhancing social and emotional protective factors in middle school students. Children & Schools, 41(4), 213–220.
- Kombo, D. K., & Tromp, D. L. (2006). Proposal and thesis writing: An introduction. Paulines Publications Africa.
- Kosomo, D. (2006). Research methods. Egerton University Press.
- Kothari, C. R. (2004). Research methods and techniques. New Age International (P) Ltd.
- Krueger, R. A., & Casey, M. A. (2015). Focus groups: A practical guide for applied research (5th ed.). SAGE Publications.
- Kumar, R. (2021). Research methodology: A step-by-step guide for beginners (5th ed.). SAGE Publications.
- Kurunsaari, M., Tynjälä, P., & Piirainen, A. (2021). Stories of professional development in physiotherapy education. Physiotherapy Theory and Practice, 9(1), 1–14.
- Lambert, S. D., & Hoffman, K. (2008). Combining individual interviews and focus groups to enhance data richness. Journal of Advanced Nursing, 62(2), 228–237.
- Lasode, A. O., Lawal, O. O., & Ofodile, M. C. (2017). Students’ need for, awareness, perception, and use of guidance and counselling services in Federal University of Agriculture, Abeokuta, Nigeria. Problems of Education in the 21st Century, 75(2), 170–181.
- Lengkey, Y. (2020). The role of guidance and counseling teachers in developing students' interests and talents. Educouns Journal: Jurnal Pendidikan Dan Bimbingan Konseling, 1(1), 1–7.
- Manyerere, M. (2017). The perceived influence of indiscipline behaviours on students’ learning in public secondary schools in Musoma Municipality, Tanzania (Unpublished Master’s dissertation). University of Dar es Salaam.
- Maxwell, J. A. (2012). Qualitative research design: An interactive approach (3rd ed.). Los Angeles, CA: SAGE Publications.
- Mduma, E. A. (2017). Exploring students’ understanding and attitudes toward counseling services in secondary schools: A case study of Kunduchi ward in Kinondoni Municipality (Unpublished Master’s dissertation). University of Dar es Salaam.
- Mekgwe, N. K., & Kok, A. (2017). The personal career planning needs of secondary school learners in Botswana. International Journal of Educational Sciences, 17(1–3), 238–246.
- Mesly, O. (2015). Creating models in psychological research. Springer.
- Ministry of Education, Science and Technology (MoEST). (2022). Education sector performance report. Dar es Salaam, Tanzania.
- MitchMekgwe, N. K., & Kok, A. (2017). The personal career planning needs of secondary school learners in Botswana. International Journal of Educational Sciences, 17(1–3), 238–246.
- Moeti, B. (2016). Perceptions of teacher counsellors on assessment of guidance and counselling in secondary schools. International Journal of Learning, Teaching and Educational Research, 15(6).
- Morgan, D. L., & Hoffman, K. (2018). Focus groups and interviews: Theoretical implications of mixing data collection methods. Qualitative Health Research, 28(3), 401–405.
- Mugai, W. J. J. (2020). Relationship between counsellors’ powers and counselling outcomes of learners with behaviour problems in inclusive primary schools in Embu County, Kenya (Doctoral Dissertation). Chuka University.
- Mughal, A. W. (2020). Secondary school students who drop out of school in rural Pakistan: The perspectives of fathers. Educational Research, 62(2), 199–215.
- Musabila, D. T., & Nalaila, S. G. (2013). Research proposal and dissertation writing: Principles and practice. Nyambari Nyangwine Group of Companies.
- Mwale, M., & Muula, A. S. (2019). The efficacy of peer education in sexual behavioral change among school-going adolescents in Northern Malawi: A quasi-experiment. Journal of HIV/AIDS & Social Services, 5(1), 1–19.
- Naidoo, P., & Cartwright, D. (2020). Where to from here? Contemplating the impact of COVID-19 on South African students and student counselling services in higher education. Journal of College Student Psychotherapy, 2(8), 1–15.
- Nkuba, J. M., & Kyaruzi, R. (2015). Counseling and guidance in the context of education in Tanzania: Challenges and opportunities. International Journal of Guidance and Counseling, 5(2), 34–45.
- Ntuli, B., Mokgatle, M., & Madiba, S. (2020). The psychosocial wellbeing of orphans: The case of early school leavers in a socially depressed environment in Mpumalanga Province, South Africa. PLoS One, 15(2), e0227890.
- Nwachukwu, C. O., & Uka, D. A. (2022). The influence of school counseling services on students' academic adjustment. International Journal of Educational Development, 93, 102662.
- Omulema, D. (2016). Awareness creation and sensitization in fostering a supportive counseling culture. Journal of Educational Development, 8(3), 45–59.
- Organization for Economic Cooperation and Development (OECD). (2021). Education at a glance 2021. Paris: OECD Publisher.
- Orodho, A. J., & Kombo, D. K. (2000). Research methods. Nairobi: Kenyatta University, Institute of Open Learning.
- Orodho, J. A. (2014). Educational costing and financing in developing countries: Focus on Sub-Saharan Africa. World Bank Staff Working Paper No. 655. Washington, D.C.: World Bank.
- Pascoe, M. C., Hetrick, S. E., & Parker, A. G. (2020). The impact of stress on students in secondary school and higher education. International Journal of Adolescence and Youth, 25(1), 104–112.
- Patton, M. (2000). Qualitative research and evaluation methods. Thousand Oaks, CA: SAGE Publications.
- Rocco, T. S., & Plakhotnik, M. S. (2009). Literature reviews, conceptual frameworks, and theoretical frameworks: An introduction for new biology education researchers. CBE—Life Sciences Education.
- Rubin, A., & Babbie, E. R. (1989). Research methods for social work. Belmont, CA: Wadsworth Publishers.
- Sandow, V. A. (2023). Assessing the benefits and challenges of guidance and counseling in Nigerian secondary schools. International Journal of Learning, Teaching and Educational Research, 7(3), 45–59.
- Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methodology for business students (5th ed.). Harlow: Prentice-Hall.
- Sima, R. G. (2018). The challenges in the provision of counselling services in secondary schools in Tanzania. Journal of Education Psychology, 29(1), 15–26.
- Stake, R. E. (2010). Qualitative research: Studying how things work. New York: Guilford Press.
- Steinberg, L. (2022). Adolescence (13th ed.). McGraw-Hill Education.
- Sugiarto, S., Neviyarni, S., & Firman, F. (2021). The important role of facilities and infrastructure in guidance counseling learning in schools. JPT: Jurnal Pendidikan Tematik, 2(1), 60–66.
- Wang, M. T., & Degol, J. L. (2021). School climate and adolescent academic achievement. Educational Psychologist, 56(4), 263–278.https://doi. Org /10. 1080/00 461520.2021.19
- Warui, J. W. (2018). Status and challenges of guidance and counselling programme in discipline management in public secondary schools in Kiambu County, Kenya (M.A. Dissertation). Kenyatta University.
- Weni, N. N., Kawiana, I. G. P., & Astrama, I. M. (2023). The effect of workload and work stress on employee performance with burnout as a mediation variable: Case study at a health laboratory in Denpasar City. International Journal of Management, 18(3), 397–410.
- Wiersma, W., & Jurs, S. (2009). Research design in quantitative research. In Research methods in education: An introduction (9th ed.). Boston: Pearson.
- World Health Organization (WHO). (2021). Adolescent mental health. Retrieved from https://www.who.int/news-room/fact-sheets/detail/adolescent-mentalhealthsheets/detail/mental-disorders
- World Health Organization (WHO). (2023). Adolescent health. Retrieved from https://www.who.int/health-topics/adolescent-health
- York, T. T., Gibson, C., & Rankin, S. (2021). Defining and measuring academic success. Practical Assessment, Research and Evaluation, 28(1), Article 3.
- Yusuph, K., & Negret, I. (2016). Adolescents and drug use in Tanzania: History and education. Advanced Research, 7(2), 1–10.
The purpose of this study was to examine the role of counseling services in enhancing teenagers’ academic
performance in secondary schools within Iringa Municipality, Tanzania. A case study research design was adopted,
utilizing a qualitative research approach. Data were collected through semi-structured interviews, focus group discussions,
and documentary reviews. Purposive sampling was employed to select four secondary schools out of the forty-five in Iringa
Municipality, as well as to identify heads of schools, academic teachers, counseling teachers, and students who participated
in focus group discussions. Additionally, simple random sampling was used to select thirty-two teenagers. Key informant
interviews served as the primary data collection instruments. The findings indicated that teenagers’ academic
performance in secondary schools is influenced by the implementation of counseling services. However, counseling services
were found to be only partially effective, with limited availability and accessibility. Although students recognized the
importance of counseling services and their positive impact on academic performance, they expressed dissatisfaction with
the way these services were delivered. Challenges identified included inadequate counseling facilities, the assignment of
discipline teachers as counselors, an insufficient number of trained counselors (often one or two per school), shortage of
funds, and a lack of motivation among many school counselors. The study concluded that counseling responsibilities
should be separated from teaching duties, and parents or caregivers should play a more active role in supporting their
children’s mental well-being. It recommended that the government prioritize the development of policies to improve
counseling services in secondary schools and promote mass education to raise awareness about the importance of seeking
professional help or confiding in trusted individuals.
Keywords :
Counseling Services, Secondary Schools, Teenagers', Academic Performance.