The objectives of any academic Learning
Management System is to provide valuable academic
information to its users without any difficulty.
Nowadays, web usability is becoming a crucial issue for
LMS development, most users perceive usability as a
key factor in e-learning application planning and use . It
is possible that website visitors will find it very difficult
in getting their needs due to the issue of usability.
However there is increased concern whether to improve
the UPM learning Management system or not because
various users encountered many problems when using
the LMS. These result lead to less use of the system and
affect the goals of learning management system.
Therefore this study identifies the usability level of UPM
learning Management System from 376 UPM students
perspectives, A proposed UPM-LMS was developed to
overcome the usability problems of UPM-LMS which
was achieved through post-test and Expert Evaluation. .
The result of the pre survey shows that all the usability
factors were found to be at high level but looking at their
point they are not up to the mid-point of high usability
level, their point are closer to low usability level thus,
more attention needs to be given to the factors for better
students satisfaction especially efficiency and error
prevention which their values were found to be at the
border line of low usability level. However 30 students
and 3 usability experts evaluated the proposed UPM
LMS, and found out that, there is significant
improvement on all the usability factors.
Keywords : Usability, Learning, Management, System, UPM.