Usability Evaluation of University Putra Malaysia (UPM) Learning Management System

Authors : Nuruddeen Ahmad Sama’ila; Mukhtar Abubakar; Abdulhafiz Nuhu

Volume/Issue : Volume 8 - 2023, Issue 7 - July

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The objectives of any academic Learning Management System is to provide valuable academic information to its users without any difficulty. Nowadays, web usability is becoming a crucial issue for LMS development, most users perceive usability as a key factor in e-learning application planning and use . It is possible that website visitors will find it very difficult in getting their needs due to the issue of usability. However there is increased concern whether to improve the UPM learning Management system or not because various users encountered many problems when using the LMS. These result lead to less use of the system and affect the goals of learning management system. Therefore this study identifies the usability level of UPM learning Management System from 376 UPM students perspectives, A proposed UPM-LMS was developed to overcome the usability problems of UPM-LMS which was achieved through post-test and Expert Evaluation. . The result of the pre survey shows that all the usability factors were found to be at high level but looking at their point they are not up to the mid-point of high usability level, their point are closer to low usability level thus, more attention needs to be given to the factors for better students satisfaction especially efficiency and error prevention which their values were found to be at the border line of low usability level. However 30 students and 3 usability experts evaluated the proposed UPM LMS, and found out that, there is significant improvement on all the usability factors.

Keywords : Usability, Learning, Management, System, UPM.


Paper Submission Last Date
31 - December - 2023

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