This article presents the results of a study
conducted from Chiapas, Mexico, through an online
survey, through Google forms, in the Spanish language.
The sample was of n.300 and 20 states of the Mexican
republic were reflected. It is study consisted of knowing
the perceptions regarding the use of ICT, the stress and
anxiety generated by the situation before COVID and
the digitization of work, services, education, and
entertainment. Among the main findings are: 1) stressanxiety is being generated (+80%) for the use of ICTs as
the only way, in many cases, to continue working during
confinement by COVID, or for access to various public
services and entertainment; 2) there is an increase in
time for ICT use from 44% to 80% of cases using
technologies more than 3 hours a day.
Keywords : ICT, COVID, Perceptions