Authors :
Vanessa Noel; Dr. Ma. Lindie D. Masalinto
Volume/Issue :
Volume 10 - 2025, Issue 4 - April
Google Scholar :
https://tinyurl.com/4wm8pmze
Scribd :
https://tinyurl.com/3zmf26n4
DOI :
https://doi.org/10.38124/ijisrt/25apr1503
Google Scholar
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
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Abstract :
In this new era, social media has altered how we communicate, share information, and interact. Regardless of
users' location or preferred method of learning regarding in addition using library system and materials, social media has
the potential to greatly enhance connections between libraries and information centers and their consumers. Academic
libraries, traditionally viewed as knowledge repositories, are increasingly embracing social media platforms to improve their
services, stimulate collaboration, and engage with their customers in meaningful ways. Incorporating digital networking to
library strategies not only allows for real-time communication but also fosters information literacy, stimulates community
engagement, and aids in the dissemination of research. This research aimed to determine the use of social media platforms
in promoting library resources and services among academic libraries in Qatar. Specifically, it attempts to respond to the
following questions: 1. What is the respondents’ demographic profile in terms of 1.1 Age, 1.2 Gender,1.3 Educational
Attainment, and 1.4 Types of Libraries 2. Which social media sites do the respondents used to advertise library services and
resources? 3. What is the respondent's level of utilization of social media platforms in promoting library resources and
services 4. What is the respondent's level of promoting social media platforms in library resources and services?5. Is there a
significant difference in the respondents’ level of utilization of social media when grouped according to profile variables? 6.
Is there a significant difference in the respondents’ level of promoting social media when grouped according to profile
variables? 7. Is there a significant relationship between the respondents' level of utilization of social media platforms and
the promotion of library resources and services? 8. What action plan can be proposed based on the results of the stud The
study’s key conclusions are as follows: The age range of the twenty responders was 36-45. They were mostly female, from
the school library, and held bachelor’s degrees. Most utilized Facebook as a social media channel to advertise library services
and resources. The degree to which the respondents used social media to advertise library resources and services was “very
high”. “Very high” was the respondent’s level of promotion of social media platforms in library resources and services.
When respondents are categorized by age, gender, educational attainment, and library type, there is no discernible variation
in their use of social media platforms. Age, gender, educational attainment, and library type do not significantly affect the
respondents' use of social media platforms. There is a significant correlation between the respondents’ level of utilization of
social media platforms and the promotion of library resources and services. An action plan was formulated to retain the
high utilization of social media platforms in promoting library resources and services. Based on the salient findings of the
study, the following conclusions were drawn: The majority of respondents were aged 26-45, female, had a bachelor’s degree
and were working in a school library in Qatar. Facebook and Instagram are the most utilized social media platforms in
promoting library resources and services in academic libraries in Qatar. Most academic libraries in Qatar highly utilized
social media platforms in promoting library resources and services. This suggests that social media plays a crucial role in
enhancing library visibility, engagement, and accessibility for patrons. The respondents actively use the social media
platform to promote the library resources and services in an academic library in Qatar. This underscores the importance of
social media in enhancing library outreach and engagement. Regardless of their background, respondents share a similar
perspective on utilizing social media platforms for library resources and services. Regardless of the respondents' profiles,
they share similar views on promoting library resources and services through social media platforms. The higher the
utilization of social media platforms, the higher the promotion of library resources and services in an academic library in
Qatar. The action plan needs to be implemented to retain the high utilization of social media platforms in promoting library
resources and services.
References :
- Akagha, Nancy C., "Use of Social Media In Delivery Of Reference Services By Librarians in FUTO Library" (2021). Library Philosophy and Practice (e-journal). 6611. https://digitalcommons.unl.edu/libphilprac/6611
- Appel, G., Grewal, L., Hadi, R. & Stepehn, A.T., 2020, ‘The future of social media in marketing’, Journal of the Academy of Marketing Science 48, 79–95. https://doi.org/10.1007/s11747-019-00695-1
- Chore, N., 2023. ” Use of Social Media in Academic Libraries," IP Indian Journal of Library Science and Information Technology 2023;8(1):37–46. https://www/ijlsit.org/
- Chaputula, A. H., 2020. “Proliferation of social media in academic libraries: Use of WhatsApp as a Platform for the Provision of Library Services” Library Management. DOI: 10.1108/LM-04-2020-0075
- Ganeshnath, B. S., et. al., 2021. “Use of social media to promote academic library services” CnR’s International Journal of Social & Scientific Research, India (SJIF: 6.11) https://www.researchgate.net/publication/353972873
- Grebenyuk, M. V., 2024. “YouTube as a marketing tool in promoting library services” Pedagogika, psixologiya va ijtimoiy tadqiqotlar. Jild: 03 Nashr: 8 (2024). www.mudarrisziyo.uz
- Madhusudhan, M. & Soni, S. 2024. “A Systematic Review of Application of Social Media in Libraries,” DESIDOC Journal of Library & Information Technology, Vol. 44, No. 1, January 2024, pp. 45-49, DOI: 10.14429/djlit.44.1.18935
- Mansourian, Y. (2020). Public libraries’ services during a pandemic. Qualitative and Quantitative Methods in Libraries: Special Issue Libraries in the Age of COVID-19, 9: 41-54.
- Mogale, M.G. & Bopape, S., 2023, ‘Trends and issues relating to social media utilisation in academic libraries: Experiences from the University of Limpopo subject librarians’, South African Journal of Information Management 25(1), a1580. https://doi.org/10.4102/sajim.v25i1.1580
- Okoye, A.C. Johnnweke, R.O. (2022). Extent of utilization of Instagram for the teaching of business studies in junior secondary schools in Anambra State. Global Journal of Education, 4(2).
- Okolo, E. S. (2020). “Marketing the Library and It Services with the Use of Social Media: An Overview” Information and Knowledge Management ISSN 2224-5758 (Paper) ISSN 2224-896X (Online) Vol.10, No.2, 2020. www.iiste.org
- Omini, E. & Osuolale, K. A., 2019. “Utilization of social media platforms by librarians for promoting library resources and services in Nigerians’ Tertiary Institutions in Cross River State” GLOBAL JOURNAL OF EDUCATIONAL RESEARCH VOL 18, 2019: 1-8 https://dx.doi.org/10.4314/gjedr.v18i1.1
- Saidu, Danjuma, and Sani. 2022. "Using Social Media as a Tool to Re-Define and Transform Academic Library Service in the 21st Century" (2022). Library Philosophy and Practice (e-journal). 7418.
- Saleh, A. & Rifaid, r., 2023. “Utilization of social media as information media: Analysis of Twitter @perpusnas1” JSIP: Jurnal Studi Ilmu Pemerintahan Volume 04, No 02, 2023 ISSN: 2722-7405
- Waral, N., & Saravanan, P., 2020. “The Importance of Social Media for Promoting the Products and Services in Academic Libraries ” Quest Journals Journal of Research in Humanities and Social Science Volume 8 ~ Issue 2 (2020)pp.: 31-36 ISSN(Online):2321-9467 www.questjournals.org
- Sidabutar, W. K. 2022. “The Effect of Library Promotion Through Instagram Social Media on the Utilization of the Medan Stipap Library” International Journal of Cultural and Social Science. IJCSS 3 (2) (2022) Pages:. 160-167 http://pcijournal.org/index.php/ijcss
- Ternenge, Tofi Simon CLN, "Marketing Library And Information Resources And Services Using Social Media Platforms" (2019). Library Philosophy and Practice (e-journal). 2792.
- Vucenovic, T., 2021. “Communication Through Social Media: Blogs and Wikis in Libraries” Qualitative and Quantitative Methods in Libraries (QQML), 10, 3: 315-328, 2021.
In this new era, social media has altered how we communicate, share information, and interact. Regardless of
users' location or preferred method of learning regarding in addition using library system and materials, social media has
the potential to greatly enhance connections between libraries and information centers and their consumers. Academic
libraries, traditionally viewed as knowledge repositories, are increasingly embracing social media platforms to improve their
services, stimulate collaboration, and engage with their customers in meaningful ways. Incorporating digital networking to
library strategies not only allows for real-time communication but also fosters information literacy, stimulates community
engagement, and aids in the dissemination of research. This research aimed to determine the use of social media platforms
in promoting library resources and services among academic libraries in Qatar. Specifically, it attempts to respond to the
following questions: 1. What is the respondents’ demographic profile in terms of 1.1 Age, 1.2 Gender,1.3 Educational
Attainment, and 1.4 Types of Libraries 2. Which social media sites do the respondents used to advertise library services and
resources? 3. What is the respondent's level of utilization of social media platforms in promoting library resources and
services 4. What is the respondent's level of promoting social media platforms in library resources and services?5. Is there a
significant difference in the respondents’ level of utilization of social media when grouped according to profile variables? 6.
Is there a significant difference in the respondents’ level of promoting social media when grouped according to profile
variables? 7. Is there a significant relationship between the respondents' level of utilization of social media platforms and
the promotion of library resources and services? 8. What action plan can be proposed based on the results of the stud The
study’s key conclusions are as follows: The age range of the twenty responders was 36-45. They were mostly female, from
the school library, and held bachelor’s degrees. Most utilized Facebook as a social media channel to advertise library services
and resources. The degree to which the respondents used social media to advertise library resources and services was “very
high”. “Very high” was the respondent’s level of promotion of social media platforms in library resources and services.
When respondents are categorized by age, gender, educational attainment, and library type, there is no discernible variation
in their use of social media platforms. Age, gender, educational attainment, and library type do not significantly affect the
respondents' use of social media platforms. There is a significant correlation between the respondents’ level of utilization of
social media platforms and the promotion of library resources and services. An action plan was formulated to retain the
high utilization of social media platforms in promoting library resources and services. Based on the salient findings of the
study, the following conclusions were drawn: The majority of respondents were aged 26-45, female, had a bachelor’s degree
and were working in a school library in Qatar. Facebook and Instagram are the most utilized social media platforms in
promoting library resources and services in academic libraries in Qatar. Most academic libraries in Qatar highly utilized
social media platforms in promoting library resources and services. This suggests that social media plays a crucial role in
enhancing library visibility, engagement, and accessibility for patrons. The respondents actively use the social media
platform to promote the library resources and services in an academic library in Qatar. This underscores the importance of
social media in enhancing library outreach and engagement. Regardless of their background, respondents share a similar
perspective on utilizing social media platforms for library resources and services. Regardless of the respondents' profiles,
they share similar views on promoting library resources and services through social media platforms. The higher the
utilization of social media platforms, the higher the promotion of library resources and services in an academic library in
Qatar. The action plan needs to be implemented to retain the high utilization of social media platforms in promoting library
resources and services.