Authors : Dipti Vankar; Kesarkar Vikasha; Kumari Vidhi; Nikhil Raj; Bilalkhan Raufkhan Pathan

Volume/Issue : Volume 10 - 2025, Issue 9 - September

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Google Scholar : https://tinyurl.com/3k3xyxpe

Scribd : https://tinyurl.com/ytsvnhk3

DOI : https://doi.org/10.38124/ijisrt/25sep1153

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Abstract : In the current fast-paced digital world, users need to have effective and customized support in order to operate different systems and services. To fulfill this requirement, we introduce a virtual assistant chatbot that is capable of assisting users with instant and effortless access to information and support. Our chatbot provides a variety of features, such as: Pre- defined answers to most common questions ,Step-by-step instructions for task completion, Access to connected resources and documentation, Easy intuitive user interface By offering a convenient and user-friendly support channel, our virtual assistant chatbot seeks to increase user satisfaction, decrease support queries, and overall user experience.

Keywords : Virtual Chatbot, Intuitive, User Satisfaction.

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