Virtual Emergency Control Centers


Authors : Adnan Al-Thaqafi; Khalaf Al-Ghamdi; Furaih AL-Enizi

Volume/Issue : Volume 7 - 2022, Issue 3 - March

Google Scholar : https://bit.ly/3IIfn9N

Scribd : https://bit.ly/3v8mRhj

DOI : https://doi.org/10.5281/zenodo.6433808

The COVID-19 pandemic has changed the way we live, work, and communicate. This has emphasized the importance of flexibility and resilience, forcing us to overcome business continuity challenges. Digital transformation has played a key role in this, from remote meetings to employees working at home to virtually engaging with customers and business partners.COVID-19 has acted as an accelerator to an already accelerated change of pace in the digital realm. Another way it has changed the way we do business is in the way we plan and respond to emergencies. Virtual Emergency Control Centers (VECC) move traditional ECCs into a digital environment where a variety of systems and collaborative tools can be deployed. Some of these tools are already enabled for remote access (video conferencing, telephony, and live stream), while others (such as radio) will take some time to be integrated into mobile phones and tablets for remote access. However, once that process is completed, the VECCs will enhance the efficiency of these centers while preserving their main functions.

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