The COVID-19 pandemic has changed the
way we live, work, and communicate. This has
emphasized the importance of flexibility and resilience,
forcing us to overcome business continuity challenges.
Digital transformation has played a key role in this,
from remote meetings to employees working at home to
virtually engaging with customers and business
partners.COVID-19 has acted as an accelerator to an
already accelerated change of pace in the digital realm.
Another way it has changed the way we do business is in
the way we plan and respond to emergencies.
Virtual Emergency Control Centers (VECC) move
traditional ECCs into a digital environment where a
variety of systems and collaborative tools can be
deployed. Some of these tools are already enabled for
remote access (video conferencing, telephony, and live
stream), while others (such as radio) will take some time
to be integrated into mobile phones and tablets for
remote access. However, once that process is completed,
the VECCs will enhance the efficiency of these centers
while preserving their main functions.