Authors :
Frumensius Surianto; Agus Wahyudi
Volume/Issue :
Volume 9 - 2024, Issue 6 - June
Google Scholar :
https://tinyurl.com/y2vc829r
Scribd :
https://tinyurl.com/5n8697w7
DOI :
https://doi.org/10.38124/ijisrt/IJISRT24JUN1783
Abstract :
This study's objective is to examine how
guests perceive the level of service at Todo Tourism
Village. A quantitative descriptive strategy is employed
in this investigation. Using a random procedure, a
sample of one hundred respondents was obtained. A
questionnaire is used in the data collection process. The
study's findings indicate that visitor satisfaction is in the
high range in terms of tangibseles, empathy,
responsiveness, assurance, and reliability, meaning that
many visitors feel secure and at ease and intend to
return to Todo Tourism Village.
Keywords :
Tangibseles; Empathy; Responsivness; Reliability; Asurance.
References :
- Aulia, Z. H., & Prihastuty, D. R. (2024). The Influence of Service Quality, Promotion and Price Perception on Photocandy Studio Customer Satisfaction at Royal Plaza Surabaya. Jupiter: Management, Accounting, and Economics Balance Sheet
- Al Hidayat, R., Putra, M. B. E., & Pradipta, R. C. (2024. ). The Influence of Employee Facilities and Services on Visitor Satisfaction at Qween Tourism Park. Journal of Nusantara Business Administration
- Barus, Y. B., & Mary, I. (2024). The Effect of Service Quality on Visitor Satisfaction at the Pariban Berastagi Hot Spring Destination. Journal of Management Research
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This study's objective is to examine how
guests perceive the level of service at Todo Tourism
Village. A quantitative descriptive strategy is employed
in this investigation. Using a random procedure, a
sample of one hundred respondents was obtained. A
questionnaire is used in the data collection process. The
study's findings indicate that visitor satisfaction is in the
high range in terms of tangibseles, empathy,
responsiveness, assurance, and reliability, meaning that
many visitors feel secure and at ease and intend to
return to Todo Tourism Village.
Keywords :
Tangibseles; Empathy; Responsivness; Reliability; Asurance.