Visitor Perception Related to the Quality of Service in Todo Tourism Village


Authors : Frumensius Surianto; Agus Wahyudi

Volume/Issue : Volume 9 - 2024, Issue 6 - June


Google Scholar : https://tinyurl.com/y2vc829r

Scribd : https://tinyurl.com/5n8697w7

DOI : https://doi.org/10.38124/ijisrt/IJISRT24JUN1783


Abstract : This study's objective is to examine how guests perceive the level of service at Todo Tourism Village. A quantitative descriptive strategy is employed in this investigation. Using a random procedure, a sample of one hundred respondents was obtained. A questionnaire is used in the data collection process. The study's findings indicate that visitor satisfaction is in the high range in terms of tangibseles, empathy, responsiveness, assurance, and reliability, meaning that many visitors feel secure and at ease and intend to return to Todo Tourism Village.

Keywords : Tangibseles; Empathy; Responsivness; Reliability; Asurance.

References :

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This study's objective is to examine how guests perceive the level of service at Todo Tourism Village. A quantitative descriptive strategy is employed in this investigation. Using a random procedure, a sample of one hundred respondents was obtained. A questionnaire is used in the data collection process. The study's findings indicate that visitor satisfaction is in the high range in terms of tangibseles, empathy, responsiveness, assurance, and reliability, meaning that many visitors feel secure and at ease and intend to return to Todo Tourism Village.

Keywords : Tangibseles; Empathy; Responsivness; Reliability; Asurance.

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