Authors :
Aditya Kashyap
Volume/Issue :
Volume 10 - 2025, Issue 4 - April
Google Scholar :
https://tinyurl.com/bdh94dyn
Scribd :
https://tinyurl.com/3xdevj29
DOI :
https://doi.org/10.38124/ijisrt/25apr2189
Google Scholar
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Abstract :
Enterprise software systems have become the cornerstone of modern organizational efficiency, enabling seamless
integration across critical business processes. Yet, implementing these large-scale solutions remains a formidable challenge,
often plagued by cost overruns, delays, and unmet expectations. This paper presents a comprehensive review of enterprise
software implementation, bridging insights from academic research and real-world practice. It explores a spectrum of
project management approaches—from traditional linear models to agile and hybrid frameworks—and examines how
methodology choices influence implementation outcomes. Techniques for requirements gathering, such as stakeholder
engagement and collaborative workshops, are discussed alongside change management strategies designed to drive user
adoption and minimize organizational resistance. Common pitfalls—including data migration hurdles, legacy system
integration, scope expansion, and insufficient user training—are critically analyzed, with best practices distilled to mitigate
these risks. The review identifies essential success factors such as strong executive sponsorship, meticulous planning, robust
data management, and effective vendor collaboration. Case studies drawn from industry experiences illustrate both
successful transformations and cautionary failures, offering practical lessons for practitioners. Emerging trends, including
the rise of cloud-based solutions and the integration of artificial intelligence, are also explored. The findings underscore a
central truth: achieving sustainable success in enterprise software implementation demands not just technology, but a
disciplined focus on people, process, and adaptive execution.
Keywords :
Enterprise Software, ERP, CRM, Implementation Challenges, Methodology, Change Management, Project Management.
References :
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Enterprise software systems have become the cornerstone of modern organizational efficiency, enabling seamless
integration across critical business processes. Yet, implementing these large-scale solutions remains a formidable challenge,
often plagued by cost overruns, delays, and unmet expectations. This paper presents a comprehensive review of enterprise
software implementation, bridging insights from academic research and real-world practice. It explores a spectrum of
project management approaches—from traditional linear models to agile and hybrid frameworks—and examines how
methodology choices influence implementation outcomes. Techniques for requirements gathering, such as stakeholder
engagement and collaborative workshops, are discussed alongside change management strategies designed to drive user
adoption and minimize organizational resistance. Common pitfalls—including data migration hurdles, legacy system
integration, scope expansion, and insufficient user training—are critically analyzed, with best practices distilled to mitigate
these risks. The review identifies essential success factors such as strong executive sponsorship, meticulous planning, robust
data management, and effective vendor collaboration. Case studies drawn from industry experiences illustrate both
successful transformations and cautionary failures, offering practical lessons for practitioners. Emerging trends, including
the rise of cloud-based solutions and the integration of artificial intelligence, are also explored. The findings underscore a
central truth: achieving sustainable success in enterprise software implementation demands not just technology, but a
disciplined focus on people, process, and adaptive execution.
Keywords :
Enterprise Software, ERP, CRM, Implementation Challenges, Methodology, Change Management, Project Management.